Treatment Coordinator - Westrock Orthodontics

Rock Dental Arkansas PLLC • Full-time • Little Rock, Arkansas, United States • $41.55k - $60.96k / year • 3d ago

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At Westrock Orthodontics, we believe every smile tells a story and we’re looking for a Treatment Coordinator to help patients start theirs. From the first call to treatment day, you’ll guide patients through the process with confidence, compassion, and clarity. It's fun to work in a company where people truly BELIEVE in what they're doing – JOIN US!

The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.

What You’ll Do:

Lead New Patient Journeys: Make welcome calls, confirm insurance, build rapport, and guide families through their first visit.
Coordinate Treatment Plans: Ensure all records are complete and accurate, present financial options clearly, and support same-day treatment starts.
Manage Patient Follow-Ups: Own pending and observation lists, fill appointment gaps, and re-engage patients in their treatment plans.
Deliver Financial Presentations: Present and explain payment options, answer questions, and help patients feel confident in their investment.
Promote the Practice: Build strong community relationships with referring doctors, schools, and partners, and encourage word-of-mouth referrals through a positive patient experience.

What We’re Looking For

1+ years in a dental, orthodontic, or healthcare front office, receptionist or treatment coordination role.
A high school diploma or equivalent is required; postsecondary education or dental/medical office training is a plus.
Dental Assistant certification, CPR certification, or equivalent credentials.

Why Westrock Orthodontics?

We’re dedicated to transforming lives through confident smiles. As part of the Rock Dental Brands family, you’ll be surrounded by a supportive team, leadership that empowers your growth, and a company culture built on respect, collaboration, and excellence in patient care.

Competitive Pay
Career Growth Opportunities
Paid Time Off & Holiday Pay
Flexible Health Insurance Options
401(k) with Company Match
Employer-paid pre-tax Health Savings Account with Employer Contributions
Supportive, Collaborative Team Culture Making a Real Impact on Patient Lives
We will train the right individual for the job!
And More!

Join a practice where your passion meets purpose—and where you help people smile brighter every day.

Related Jobs

Treatment Coordinator - Impact Oral Surgery

Rock Dental Arkansas PLLC • Full-time • Bryant, Arkansas, United States • $41.22k - $75.14k / year • 4d ago

Treatment Coordinator

4d ago

Apply

Orthodontic Assistant - Westrock Orthodontics

Rock Dental Arkansas PLLC • Full-time • Little Rock, Arkansas, United States • 4w ago

Dental Specialists

4w ago

Apply

Oral Surgeon - Impact Oral Surgery

Rock Dental Arkansas PLLC • Full-time • Bryant, Arkansas, United States • 1m ago

Dental Specialists

1m ago

Apply

Front Desk Receptionist - Impact Oral Surgery

Wicresoft for Rock Dental Brands • Full-time • Bryant, Arkansas, United States • 1m ago

Receptionist

1m ago

Apply

Dental Assistant- Emergency Clinic

Little Rock Family Dental Care • Part-time • Little Rock, Arkansas, United States • 2m ago

Dental Assistants

2m ago

Apply

Dental Front Office Coordinator

Kevin G. Jones DDS Family Dentistry • Full-time • Little Rock, Arkansas, United States • $16 / hour • 2m ago

Receptionist

2m ago

Apply

Registered Dental Assistant (RDA)

Pediatric Dental Office • Full-time • Little Rock, Arkansas, United States • $14 - $26 / hour • 2m ago

Dental Assistants

2m ago

Apply

Dental Office Assistant

Confidential • Full-time • Little Rock, Arkansas, United States • $15 - $18 / hour • 2m ago

Dental Assistants

2m ago

Apply

Orthodontic Assistant - Westrock Orthodontics

Rock Dental Arkansas PLLC • Full-time • Bryant, Arkansas, United States • $39.80k - $61.66k / year • 2m ago

Dental Specialists

2m ago

Apply

Dentist

Confidential • Full-time • North Little Rock, Arkansas, United States • $225k - $350k / year • 3m ago

Associate Dentists

3m ago

Apply