Full Time Practice Administrator for Private Practice General Dentist

Confidential • Full-time • West Hartford, Connecticut, United States • $23 - $28 / hour • 1w ago

We are looking for a dedicated full-time Practice Administrator to become a key part of our dental team. This position offers a consistent 4-day work week with no weekend hours. Benefits include medical and dental insurance, paid vacation, sick leave, and holidays, a 401(k) plan with employer matching, and the opportunity to earn a monthly performance-based bonus.

Responsibilities:

Welcome patients warmly and ensure they receive outstanding service throughout their visit.
Manage appointment scheduling efficiently, including confirmations, cancellations, and rescheduling through phone, text, and email.
Guide patients in completing registration forms and updating information, whether on paper or digitally (e.g., via iPad).
Maintain accurate and up-to-date patient records, including documentation from external specialists.
Verify insurance coverage and eligibility prior to appointments.
Prepare financial estimates for treatment plans and assist patients with payment arrangements.
Handle routine administrative tasks such as answering phones, responding to emails, making copies, and sending/receiving faxes.

Required Education:

· High school diploma or equivalent

· Experience working in a dental office (2 year minimum)

Required Skills:

Familiarity with dental terminology and procedures
Proficient in dental practice management software, particularly Dentrix (required)
Strong understanding of general office administration practices
Professional and courteous phone communication skills
Exceptional customer service with a patient-first mindset
Highly organized, detail-oriented, and capable of managing multiple tasks efficiently
Reliable and punctual, with strong time management skills
Self-driven with a commitment to exceeding patient expectations
Collaborative attitude and a strong team-oriented work ethic

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits: