Remittance Specialist

OrthoFi • Full-time • Remote (United States) • 2m ago

Who We Are

At OrthoFi, we're not just another player in the orthodontic industry – we're the driving force that helps orthodontists launch more smiles while ensuring top-tier patient care. Our tech-savvy solutions are the secret sauce that empowers orthodontic practices across the United States. With a track record of supporting over 2,000 practices, and in partnership with OrthoBanc, we've unlocked access to quality, affordable orthodontic care for a whopping 3.2 million patients and counting!

Picture this: Our cutting-edge Patient Acquisition software combined with our expert Revenue Cycle Management solutions propels practices to achieve jaw-dropping 13% year-over-year growth. Plus, when it comes to patient and insurance billing, our collection results leave competitors in the dust.

Behind our mission is a dynamic team of around 300 passionate individuals. Our headquarters is based in Denver, CO, with employees spread across several states. Join us in our quest to transform the orthodontic landscape – where innovation meets dedication, and starting more smiles are just the beginning.

Our purpose is to radically improve the way patients access and pay for quality elective care. Diversity, equity, and inclusion (DEI) ensures we can fulfill our purpose by creating a better, more equitable and inclusive workplace for our community members and healthcare experience for all.

By focusing on DEI, we are working towards our mission of connecting more patients with quality orthodontic and dental care and helping make treatment accessible to over 1 million patients a year by 2025. Equity is core to our mission to serve patients, and DEI is embedded in our core values, especially “seek diversity,” and “do what’s right.”"

OrthoFi is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Roles based outside of our Denver office can sit in any of the following states: Colorado, Florida, Georgia, Louisiana, North Carolina, Ohio, Tennessee, and Texas. Please only apply if you are able to live and work full-time in one of the states listed above.

The Opportunity

As a Remittance Specialist at OrthoFi, you will be an essential contributor to the financial health of our clients and organization by ensuring accurate allocation of patient insurance payments and remittance data. You’ll work in a fast-paced, fully remote environment where precision, adaptability, and a commitment to excellence are key. This role is ideal for someone who thrives in high-volume workstreams and enjoys solving problems that impact the full revenue cycle.

What You Will Do:

Accurately process and reconcile insurance remittance data (EOBs/ERAs) using OrthoFi’s software and related systems.
Review and interpret remittance details to determine appropriate next steps.
Ensure timely and precise posting of insurance payments to patient accounts.
Partner with internal teams to resolve payment discrepancies and processing issues.
Consistently meet or exceed established productivity and quality benchmarks.
Stay up to date on industry trends and changes in dental, orthodontic, and medical reimbursement practices.

What You Will Bring:

Solid knowledge of the dental and orthodontic revenue cycle, including experience with EOBs, ERAs, and basic medical remittance formats.
Strong analytical thinking and sound decision-making skills.
Proven ability to manage multiple priorities and maintain accuracy in a fast-changing environment.
Comfortable working independently and proactively in a remote setting.
Tech-savvy and eager to learn new systems, tools, and processes.
Proficient in navigating web-based software and following detailed workflows.

What’s in it for you:

Full medical, dental, and vision benefits with 100% employer paid options and buy up plans
Flexible PTO
Employer HSA contribution
9 Company Paid holidays
401(k) match, 2% after 90 days of employment
Supportive culture with one-of-a-kind growth opportunities
Option to work from home or in the office
Paid Parental Leave as well as a two-week "ease-back" program that enables parents to return part-time at full pay
Company and team outings
Peer-to-peer recognition program
Vendor discounts

Compensation: $17.50 hour

**Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**

Work Authorization: You must be authorized to work in the United States. The Company is unable to provide sponsorship for workers.

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