Dental Office Manager

Select Dental Management • Full-time • Wallingford, Vermont, United States • $80k / year • 2d ago

Must have 3-5 years of Dental Management experience

We are seeking an exceptional Dental Office Manager to join our team and lead the non-clinical operations of our dental practice.

This key leadership role is vital to ensuring an outstanding patient experience, fostering a positive and productive work environment, and supporting the continued growth of the practice.

This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.

As an Office Manager you will:

Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow the active patient-base, production, and collections of your practice.
Understand opportunities for growth and execute on identified areas of weakness.
Manage P&L to ensure your practice achieves targets relative to growth and controllable expense management.
Support effective recruiting practices of potential candidates; Drive an exceptional onboarding experience for new team members; Create professional development and performance management plans; and Meet or exceed retention goals in your practice
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedbackand corrective action to Direct Reports in accordance with defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients, identify any deficiencies, and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.

Skills and Qualifications

Bachelor’s degree in business administration, or related field experience.
Dental management experience 3-5 years, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.

Benefits for Full-Time Employees*