Orthodontic Treatment Coordinator Front desk Assistant

Inspirational Smiles Orthodontics • Full-time • Cumming, Georgia, United States • $22 / hour • 2m ago

Job Summary

The Orthodontic Treatment Coordinator plays a vital role in ensuring a seamless experience for patients at their consultation and throughout their treatment journey. This position will assist patients in understanding the orthodontic treatment, be involved in coordinating patient care, present treatment plans, help patients understand the financial options that best meet their needs, and supporting the Orthodontist and team to deliver high-quality service. The ideal candidate will possess strong organizational skills, a solid understanding of orthodontic terminology, and experience with a digital charting and computers. We are looking for someone with excellent verbal and written communication skills and strong desire to serve and help patients.

Duties

Facilitate communication between patients and orthodontist regarding treatment plans and finances.
Ability to help patients understand their proposed orthodontic treatment and financial options.
Ability to build rapport with patients and their families, creating a comfortable and trusting environment.
Provide administrative support by managing front desk operations, including answering multi-line phones and greeting patients.
Facilitate communication between patients and healthcare providers regarding treatment plans and financial options.
Conduct intake assessments and gather relevant patient information for medical records.
Ensure the accuracy of medical records by performing documentation reviews regularly.
Maintain filing systems for both electronic and paper records to ensure easy retrieval of information.
Support the clinical team with clerical tasks as needed, contributing to a collaborative work environment.

Skills

Proficient in EMR computer system: Dolphin.
Bilingual abilities are a plus for enhancing patient communication; Spanish is a plus but not required.
Previous Treatment coordinator experience for 2 years minimum.
Exceptional customer service skills with a focus on patient satisfaction and support.
Strong typing skills and phone etiquette for effective communication.
Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.

This position is essential for providing high-quality administrative support within the healthcare setting while ensuring that patients receive the best possible care throughout their treatment process and financial decisions.

We are looking forward to meeting you and becoming part of our Orthodontic team.

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: 30 – 38 per week

Benefits: