Patient Care Coordinator-Must have dental experience to apply

Boulder Dental Designs • Full-time • Boulder, Colorado, United States • $21 - $25 / hour • 1m ago

Job Overview
Our progressive, patient-centered, dental practice is seeking a motivated, mature, energetic, and innovative career professional to join our team full time as a Front Office Coordinator. As our Front Office Coordinator, you should demonstrate a warm and approachable disposition to each patient both on the phone and in person, providing the best possible "first impression" of the dental office.

This practice's goal is to provide exceptional dentistry and patient care. Our standards are very high. The ideal candidate must share our dedication to uncompromising care and top notch service for our guests. The level of customer service that we aim to provide is experienced at Nordstrom and Neiman Marcus. While patients are in our office we would like them to feel welcome, comfortable, connected, and well-heard. Precision and attention to detail are vital in this role. Accountability is a must. You must be able to demonstrate confidence, and responsiveness when engaging with both patients and co-workers alike.

Responsibilities

Greet patients and visitors warmly, providing a welcoming atmosphere.
Manage appointment scheduling and confirmations efficiently.
Handle patient check-ins and check-outs, ensuring accurate documentation.
Maintain patient records in compliance with HIPAA regulations.
Assist with insurance verification and billing inquiries.
Perform data entry tasks including ICD-9 coding and 10 key typing.
Review documentation for accuracy and completeness.
Support clinical staff by coordinating communication between patients and providers.
Utilize clinic management software such as Dentrix for patient record management.
Plus if you are able to provide bilingual support as needed to enhance patient communication.
Excellent communication skills- written and verbal (on the telephone and in person)
Excellent organizational skills and the ability to prioritize and work independently and efficiently
The ability to think outside of the box and problem solve effectively
The ability to evaluate the effectiveness of existing methods and procedures and interpret, adapt and apply guidelines, policies and procedures as needed
Willingness to exceed patients' and employers' expectations- willing to go the extra mile to be sure all job responsibilities are performed well and to completion
Familiarity with dental practice terminology
Familiarity with examination, diagnostic, and treatment room procedures
Excellent computer skills- various software proficiencies (dental and non-dental)
Ability to operate various types of office equipment such as copy/fax/scanner/credit card machines/multi-line telephones, etc.

Experience

Previous experience as a dental receptionist, or in a similar role is REQUIRED.
Strong understanding of medical administrative support functions.
Proficiency in typing and data entry with attention to detail.
Familiarity with ICD coding is advantageous.
Bilingual candidates are encouraged to apply to better serve our diverse patient population.
Those with relevant experience working in a clinic or healthcare setting will be of primary consideration. Those without without experience need not apply.

In our office we would love to hire someone who has confidence and charisma that can interact with our patients and our team in a professional yet friendly manner, helping to maintain our current patient base and continue building our practice for years to come. This is not "just another job" but an opportunity to help provide top-notch service to our patients and build life-long relationships within the community. If you feel that these qualities describe you and you would love to be part of a 5-star team, we'd love to talk to you!

This position is full time- no evenings or weekends. Compensation is based on experience and benefits are offered after a probationary period. Candidates must include resume, professional references and a letter indicating why they would be an asset/benefit to our practice.

We look forward to finding the exceptional individual to complete our team.

Job Type: Full-time

Pay: $21.51 - $25.00 per hour

Benefits: