Description:
Associated Oral & Maxillofacial Surgeons is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.
Website: Associated Oral & Maxillofacial Surgeons
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Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
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Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
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Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
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Register new patients and update existing patient demographics, collecting detailed personal and financial information.
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Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
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Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
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Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
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Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
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Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
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Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.
Requirements:
- High School Graduate or GED required.
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1-3 years of experience in a dental office or medical office setting preferred
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Experience with practice management software and scheduling systems is preferred.
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Exceptional communication and interpersonal skills with a strong focus on customer service.
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Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
