Position: Front Desk Coordinator with some Dental Assistant Duties
Status: Full-Time (Monday through Friday)
Compensation: $16 to $28/hr depending on years of experience, certifications (ie DANB, Coronal Polishing, Sealant Placement, Nitrous), and Plus Production Bonus.
Bonuses: $80 - $800/monthbased on production after 90 days
Hours: 8:30-4:30 Monday, Tuesday, Thursday, 8:30am to 6pm Wednesdays, and Fridays 8:30am to 2:30pm.
Benefits: Health, Vision, Dental, 401K matching, Vacation, Personal day, Holidays.
Alpha Dental is seeking applications for a reliable and motivated Dental Front Desk Coordinator to work in an established dental practice and add to our current team. Because Alpha Dental harbors a friendly, motivated, and a team oriented environment, applicants are expected to possess qualities that are similarly aligned.
Applicants must be able to tune into details while balancing service quality with efficiency. Since communication is key in a fast-paced/high volume practice, applicants are required to share knowledge and pass information quickly and effectively--all to promote a fluid work environment.
One of the most important functions of our front desk coordinator is to keep the schedule productive and make sure the patients charts are organized --coupled with excellent customer service and relations.
Along with the aforementioned requirements, it is also expected that the coordinator:
-Helps to fill and organize the schedule for both General and Surgery teams
-Call/text patients to keep a smooth line of communication
-Offer treatment amounts to the patient and help them get financed
-Follow up with surgery patients to make sure everything is ready by the time or their surgery
-Have excellent chairside skills
-Maintain Front Desk/Clinical Checklist (including spore tests)
-Audit chart notes
-Patient financing and payment arrangements
-Maintain payroll notes
-Possess productivity and accuracy management skills
-Be open to a long term commitment--ultimately to grow with the practice
-Be punctual
-Be able to communicate effectively with patients (good customer service skills)
-Be able to work well under pressure and time constraints
-Have a high motivation for patient care
-Strong knowledge of dental terminologies
-Adaptable to dental software (strong knowledge of Open Dental is a plus)
-Entering Treatment Plans into dental software
-Work along the billing department and the assistants to make sure that scheduled patients are indeed ready to be seen.
-Turn over patient rooms
-Discharge surgery patients and provide post-op instructions
This position would be perfect for you if:
You like to be awarded with bonuses for your achievements. You are very organized and know how to prioritize. You enjoy speaking with patients and like to problem solved even though you know you can't please everyone. Work well under pressure.
This position would not work for you if: You are afraid to take payments from patients. You tend to be quite shy. You cannot take constructive criticism well. You aren't motivated by a career where you can make more money and grow to more duties.
Job Type: Full-time
Pay: $16.00 - $27.75 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- DENTAL front desk: 1 year (Required)
- Dental assisting: 1 year (Preferred)
License/Certification:
- Ohio Dental Radiology License (Preferred)
Work Location: In person
