Dental Receptionist

Confidential • Full-time • Westborough, Massachusetts, United States • $23 - $28 / hour • 3m ago

Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring smooth administrative processes within the clinic. This role is crucial in creating a welcoming environment for patients while maintaining efficient office operations.

Duties

Greet patients as they arrive and assist with check-in procedures
Schedule appointments and manage the dental calendar using EHR systems such as Epic, Meditech, Eaglesoft or Dentrix
Handle patient inquiries via multi-line phone systems with excellent phone etiquette
Verify insurance information and assist with dental billing and collections
Maintain accurate patient records and documentation in compliance with HIPAA regulations
Review care plans and ensure proper coding using CPT, ICD-9, and ICD-10 standards
Assist with filing, data entry, and clerical tasks to support office management
Coordinate communication between patients and dental staff to enhance patient service
Provide support for medical administrative tasks as needed, including intake processes

Requirements

Previous experience as a Dental Receptionist or in a similar medical office role is preferred
Strong understanding of medical terminology, dental terminology, and health information management
Proficient computer skills including Microsoft Office applications and typing abilities (10 key typing preferred)
Bilingual candidates are encouraged to apply to better serve our diverse patient base
Excellent organizational skills with attention to detail for documentation review and scheduling accuracy
Ability to work collaboratively in a fast-paced environment while maintaining professionalism and customer service excellence

Join our team and contribute to providing high-quality dental care in a supportive environment!

Job Type: Full-time

Pay: $23.89 - $28.77 per hour

Expected hours: 32 – 38 per week

Benefits: