Regional Manager

Smile Doctors • Full-time • Durham, North Carolina, United States • $55.44k - $86.90k / year • 1m ago

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a position that makes you smile?
We’re seeking a Regional Manager to join our growing team.
The Regional Manager is responsible for supporting the region to achieve smooth operations, high levels of patient and team member satisfaction, and growth and profitability of the practice locations within the region. This role is also critical in facilitation the implementation of new initiatives to the practice locations. The Regional Manager will also act as an information resource and ambassador to patients, the community, doctors, and team members.

How you’ll make us better:

Build and maintain positive, productive working relationships with doctors in region
Coach and develop team members at practice locations within region
Serve as cultural leader in region and monitor and manage team morale
Oversight of practice location performance and operations, including daily, weekly, monthly, and annual metrics
Understand practice location staffing model and manage staffing levels effectively
Support strategic decisions within region and proactively bring ideas and proposals to leadership for review
Ensure the ultimate patient experience is being delivered at each practice location
Support the integration of new affiliations
Support the implementation of new processes and initiatives by understanding the unique operational nuances of each practice location and ensuring efficient adoption of initiatives
Review and support management of practice location schedules and doctor coverage
Visit each practice location at least quarterly and conduct weekly discussions with leadership at practice locations

Your special skills:

Demonstrated ability to meet or exceed performance goals
Problem solving skills with ability to find creative solutions
Servant leadership mindset with strong coaching and conflict resolution skills
Excellent time management skills with ability to multi-task and prioritize work

Prerequisites for success:

Bachelor’s degree
Minimum of three years’ experience in a multi-unit leadership role
Experience in orthodontics/dental/healthcare industry preferred, but not required

We saved the best for last.
In exchange for the dynamic contribution you’ll bring to our team, we offer:

Competitive salaryplus Bonus Opportunity
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
3 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

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