Position Summary:
We are seeking an experienced Dental Sales / Treatment Coordinator to join our world-class team at Lake Wales Dental Group. This position is for our Full Arch Implant Center. We’re looking for a driven, compassionate, and professional individual who thrives in a high-performance environment and is committed to making a meaningful difference in patients’ lives.
Key Responsibilities:
- Present and explain treatment plans clearly to patients.
- Address patient questions and concerns regarding procedures.
- Collaborate with doctors to ensure patient understanding of options.
- Follow up with patients via phone/email regarding outstanding treatment.
- Build and maintain strong, supportive relationships with patients.
- Present financing options and assist with payment plans.
- Ensure proper documentation is completed (e.g., consents, financials).
- Be available for occasional extended hours for consultations.
- Educate patients on insurance benefits and coverage.
- Submit and track insurance claims efficiently.
- Maintain HIPAA compliance and patient confidentiality.
- Keep accurate and organized patient records.
- Resolve concerns related to treatment plans or services.
Skills & Qualifications:
- Excellent verbal and written communication skills
- Self-motivated with strong initiative
- Outgoing and patient-focused demeanor
- Bilingual (English/Spanish) is a strong plus
- Familiarity with dental software (Open Dental is a plus)
- Team-oriented with a collaborative mindset
- Goal- and results-driven
- Availability to work Monday–Saturday
- Strong sales and negotiation skills
- 2–5 years of B2C (business-to-consumer) sales experience preferred
- Dental industry experience highly preferred
Ideal Candidate Traits:
- People-Oriented: Builds trust and rapport easily
- Detail-Oriented: Focuses on accuracy and thoroughness
- Achievement-Driven: Motivated by results and goals
- Independent: Works effectively with minimal supervision
- Calm Under Pressure: Performs well in fast-paced settings
Benefits:
- Base Salary: $55,000–$75,000 + Commission
- Monthly Bonuses
- Holiday Pay
- Vacation Pay
- Health Insurance Reimbursement
- Dental Benefits
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
Schedule:
Ability to Commute:
- Lake Wales, FL 33853 (Required)
Ability to Relocate:
- Lake Wales, FL 33853: Relocate before starting work (Required)
Work Location: In person
