Office Manager & Treatment Coordinator – Dental Reception Oversight

Elite Dental Group • Full-time • Granada Hills, California, United States • $70k / year • 5d ago

About Us

We are a fast-paced, high-volume dental practice seeking an experienced and reliable Dental Office Manager / Treatment Coordinator to join our team. Our office serves a large number of patients daily and requires someone who can remain calm, collected, and efficient under pressure. If you're proactive, organized, and able to handle the demands of a very busy environment, we’d love to hear from you.

Position Overview

This role combines treatment coordination, office management, and front desk oversight. You will be responsible for ensuring smooth daily operations, supporting both patients and staff, and maintaining a professional, responsive, and detail-oriented approach at all times.

Key Responsibilities

Manage front desk operations, including oversight of receptionist duties
Greet and check in/out patients with professionalism and urgency
Present and coordinate treatment plans, including financial options and insurance coverage
Maintain office workflow and patient scheduling using systems like Dentrix.
Verify insurance, process claims, and handle billing and collections
Ensure accurate record-keeping in compliance with HIPAA standards
Lead by example in a busy, high-intensity environment—multi-tasking and problem-solving on the spot
Communicate clearly with patients and staff under pressure and during peak hours
Complete all daily responsibilities without delay—staying past office hours if needed
Maintain control of a fast-moving schedule and high patient flow while staying composed and efficient

Required Experience & Qualifications

3–5 years of dental office experience as a Treatment Coordinator /Office Manager
Strong background in reception oversight and front office leadership
Must be highly proactive, dependable, and detail-oriented
Ability to work quickly under pressure and stay calm in high-stress situations
Must demonstrate strong leadership, accountability, and time management
Proficiency in dental EHR software (Dentrix, etc.)
Strong understanding of dental terminology, insurance billing, and patient communication
Willingness to work longer hours when required to ensure all daily tasks are completed

Ideal Candidate Traits

Thrives in fast-paced, non-stop environments
Can juggle multiple responsibilities without losing focus
Shows strong emotional control, professionalism, and patience
Does not need to be micromanaged—takes initiative and owns the role
Has excellent communication and organizational skills
Team-oriented but able to work independently when needed

How to Apply

If you are experienced, calm under pressure, and passionate about managing a successful dental practice, please submit your resume.

Bilingual candidates are encouraged to apply to enhance patient communication.
Experience in clinic or hospital settings is a plus, along with proficiency in medical scheduling and customer service skills.

Job Type: Full-time

Pay: From $70,000.00 per year

Work Location: In person