Senior Manager, Dental Revenue Cycle Management

Affordable Care LLC • Full-time • Morrisville, North Carolina, United States • $75.64k - $118.57k / year • 2m ago

Overview:

We are seeking a results-driven Senior Revenue Cycle Manager with extensive dental industry experience to lead and optimize revenue cycle operations across multiple specialty dental practices or groups. This remote leadership role is critical to driving operational efficiency, ensuring regulatory compliance, and maximizing collections through effective claims management, patient billing, and payer relations. The ideal candidate must bring deep expertise in dental billing, insurance reimbursement, and team leadership within the dental healthcare sector—this experience is required. If you’re a strategic leader passionate about improving financial performance and streamlining processes in a multi-practice environment, we’d love to hear from you.

Responsibilities:

Key Responsibilities

Leadership & Strategy
- Lead a team of RCM professionals, including billing specialists and AR follow-up staff.
- Develop and implement strategies to optimize the end-to-end revenue cycle.
- Monitor KPIs to measure effectiveness, drive accountability and support continuous improvement.
Operational Oversight
- Manage daily RCM operations including claims submission, payment posting and AR follow-up.
- Identify process inefficiencies and implement technology solutions or workflow improvements.
- Ensure timely and accurate billing and reimbursement across all dental procedures and services.
Compliance & Reporting
- Monitor compliance with dental coding (CDT), payer policies, HIPAA regulations and other relevant guidelines.
- Oversee audits and implement corrective actions as necessary.
- Generate and present regular performance and financial reports to leadership.
Stakeholder Management
- Serve as a liaison between the RCM team, field operations staff, payers and third-party vendors.
- Partner with finance, operations and IT teams to align revenue cycle goals with organizational priorities.

Qualifications:

Qualifications

Bachelor's degree or equivalent work experience
Minimum 7–10 years of progressive experience in dental RCM, with at least 3 years in a management or leadership role
In-depth knowledge of dental billing, insurance plans, payer reimbursement trends and denial management
Proficiency in dental practice management software (e.g., Dentrix and Eaglesoft) and RCM platforms
Proficiency with the Microsoft suite of applications, including Word, Excel, PowerPoint, SharePoint and Outlook
Experience with Power BI, Visio and Salesforce is a plus
Strong analytical, organizational and communication skills
Experience managing remote or multi-site teams
Experience with Dental Service Organizations (DSOs) or large multi-specialty dental groups

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