Job Summary
We are seeking a dedicated and organized Dental Receptionist/Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by managing patient interactions, scheduling appointments, and maintaining accurate medical documentation. A strong understanding of dental terminology and familiarity with relevant software systems is essential for success in this role.
Responsibilities
- Greet patients warmly and ensure a positive experience from the moment they enter the office.
- Schedule and confirm appointments, including follow-ups and cancellations, while managing the appointment calendar efficiently.
- Maintain patient records, ensuring all medical documentation is accurate and compliant with HIPAA regulations.
- Process patient information and insurance claims using dental software systems such as Epic or Eaglesoft.
- Assist in verifying insurance coverage and benefits for patients prior to their appointments.
- Handle incoming calls, respond to inquiries, and provide information regarding services offered.
- Collaborate with dental staff to facilitate smooth patient flow and assist with administrative tasks as needed.
- Stay informed about dental terminology, procedures, and protocols to effectively communicate with patients regarding their treatment options.
Qualifications
- Previous experience as a receptionist in a dental or medical setting is preferred.
- Diploma in Dental Assisting
- Proficiency in dental terminology and medical documentation practices is essential.
- Familiarity with software systems - Eaglesoft is a plus.
- Knowledge of medical coding principles and HIPAA regulations is highly desirable.
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
- Ability to work in a fast-paced environment while maintaining a friendly demeanor.
- Experience or knowledge in pediatric dentistry or prosthodontics is an advantage but not required.
Join our team as a Dental Receptionist where you will contribute to providing exceptional care for our patients while ensuring the efficient operation of our practice!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 34 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Health insurance
- Paid time off
Ability to Commute:
- Lafayette, TN 37083 (Required)
Ability to Relocate:
- Lafayette, TN 37083: Relocate before starting work (Required)
Work Location: In person
