Dental Receptionist

Dr Dental • Full-time • Boston, Massachusetts, United States • $18 - $22 / hour • 2w ago

Dr. Dental is looking for a Bilingual Dental Front Desk Receptionist for our office located in East Boston, MA. This is a full-time position. We are looking for an exceptional and career-minded individual who would be the first line of customer service for all of our patients and visitors. *Bilingual Spanish and prior dental experience is required for this position*
Schedule: M/Tu/Th 8-7 Wed/Fri 10-7 Sat 9-3
Pay is: $18.00 - $22.00 per hour based on experience
Giving all-star customer service would include:

Greet patients and check them in upon arrival.
Schedule and confirm upcoming appointments.
Prepare new patient charts neatly and accurately.
Collect copayments and verify insurance coverage.
Respond professionally and promptly to any patient billing or record inquiries.
Execute doctor prescribed treatment plans, patient chart audits, and conduct consults.
Work with the doctor and patient to ensure treatment plan completion and notify the doctor with any clinical questions the patient may have.
Educate the patient regarding insurance benefits and affordable payment options including third-party patient financing.
Follow-up with the patient to confirm treatment was completed and schedule appointments, if needed.
Help improve office efficiency and workflow while upholding Dr. Dental's standard of care.

Capabilities/Skills:

2 years of experience working in a dental office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephones with a fantastic and helpful attitude
Must have exceptional customer service skills
High School degree or equivalent is required
Basic computer skills and knowledge is required
Dental software experience is preferred
Experience in a sales environment is preferred but not required

At Dr. Dental we are proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Work Location: In person