Dental Treatment Coordinator - Leap Kids Dental

Rock Dental Arkansas PLLC • Full-time • Jonesboro, Arkansas, United States • $45.52k - $76.56k / year • 5d ago

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Dental treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.

In this role you will be working Monday - Thursday at our Jonesboro clinic and on the 1st Friday of each month you'll be working at our Paragould, AR clinic.

Responsibilities

Ensure the new patient/parent/guardian understands the treatment.
Presents the fees for services and provides payment options to the client.
Patient scheduling and confirmation
Dental health records
Maintaining patient accounts
Insurance eligibility
Direct customer service
Conveys a positive image of the practice.

Qualifications

Must have the ability to work well with the public.
Excellent verbal and written communication skills are required.
Excellent attention to detail
Ability to multitask and succeed in a fast paced environment.
Must have the drive to succeed in sales and to meet goals
Excellent time management skills

Qualities needed to be successful in this role

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
Support your Health & Well-being: flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.
Life Balance: Paid time off and holiday pay.
Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.
Clinic Bonus: You'll be eligible for monthly clinic bonuses.