Mobile Dental Company Office Manager

Jet Dental Mobile National • Full-time • Mystic, Connecticut, United States • $60k - $80k / year • 1w ago

We are a mobile, on-site dental provider for corporations nationwide. We improve the health of our client’s employees by bringing the dentist to their workplace at no cost to them — we simply bill the dental insurance they already have! We provide preventative and restorative care including cleanings, X-Rays, exams, fillings, and teeth whitening on-site. With proper treatment planning, we can improve your health, while providing a more confident smile at the same time. We serve some of the top employers in the country including T-Mobile, PetSmart, the NFL, and more.

Must be located in the New England area with willingness to travel to surrounding cities in Connecticut, New York, Rhode Island, Massachusetts and Vermont (typically a 4-8 hour radius) and stay overnight 1-3 nights a week (each week varies) as needed.

As the Office Manager of Mobile Dentistry, no two days or weeks are ever the same, but a typical week will usually include the following responsibilities:

Drive production during each on site event (1-3 a week), understand your role in sales growth and how your team contributes to and impacts total profitability.

Assist in creating a culture and lead your team to prioritize the client experience that is world class!
Be competitive and have a drive for results around monthly goals and bonus structure. Strong business acumen to make your events profitable is a plus.
Create travel schedules and make adjustments as needed to align to event needs (4-6 weeks in advance).
Build a consistent traveling dental staff team that are knowledgeable and passionate about dental health and customer service.
Insurance verification, patient data entry, posting insurance information, employee timesheet, deposits, inventory, credentialing, etc.
Manage inventory organization and replenishment of the Mobile van to ensure supplies are stocked for all events.
Lead your staff to deliver inspiring client services.
Oversee daily operations of the portable dental office. This includes setting up and dismantling temporary workspace.
Anticipate staffing needs, talent plan and recruit – both long and short term in collaboration with remote staffing team assigned to your region.
Establish a culture of accountability through clear expectations and performance management.
Provide inspiring service at each event that meets the needs of the client.

Preferred but not required skills and experience:

-Experience maintaining inventory control, supply ordering

-Clinical experience as a Dental Assistant or Hygienist

-Experience hiring and training all areas of the dental staff

-Strong knowledge in billing and insurance

Required skills:

-Ability to build and retain staff to provide excellent customer service

-Hard working, organized & attention to detail

-Ability to multi-task and remain calm in a rapidly changing environment

-Great driving record and the ability to drive a large Sprinter van

-Excellent positive attitude and customer service skills

-Detailed oriented and problem solver