Dental Office Manager/Treatment Coordinator

Center for Specialized Dentistry • Full-time • Easton, Maryland, United States • $25 - $35 / hour • 2m ago

Key Responsibilities

Lead, train, and manage all front and back office staff.

Oversee scheduling, patient flow, and ensure efficiency between two specialists (periodontist & prosthodontist).

Manage HR functions: hiring, onboarding, performance reviews, and staff accountability.

Handle patient relations, resolve conflicts, and maintain a professional, welcoming environment.

Oversee insurance processing, billing, collections, and financial arrangements.

Monitor practice KPIs: production, collections, case acceptance, accounts receivable.

Conduct daily morning huddles and weekly staff meetings to ensure communication and accountability.

Ensure compliance with OSHA, HIPAA, and infection control standards.

Act as liaison between doctors and staff to support smooth operations.

Qualifications

Minimum 3–5 years of dental office management experience (specialty practice experience preferred).

Strong knowledge of dental billing, insurance claims, CDT codes, and treatment coordination.

Proficiency with Dentrix, Eaglesoft, or similar dental software.

Proven leadership skills: able to motivate, hold staff accountable, and resolve conflicts professionally.

Solid financial acumen: experience managing collections, AR, and practice metrics.

Excellent communication and organizational skills.

Bachelor’s degree in business, healthcare management, or related field preferred; FAADOM designation a plus.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 32 per week

Benefits:

401(k)
Dental insurance
Health insurance

Ability to Commute:

Easton, MD 21601 (Required)

Work Location: In person

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