Dental Front Office Administrator & Treatment Coordinator

American Dental Associates Ltd. • Full-time • Chicago, Illinois, United States • $43.66k - $57.90k / year • 2m ago

At American Dental our goal is to make each patient's dental experience comfortable and treat every patient as they are a member of our family! We are looking for a qualified full-time Front Desk receptionist to act as the first point of contact for patients in our Dental office. We currently are offering training for new employees with no prior experience to join our team! To excel in this role, you should be self-motivated, highly organized, and a good communicator. It is important that the prospective candidate understands how to communicate with patients and multi-task while answering calls. We offer a competitive salary with room to grow! Experience in a dental or medical office is a plus but not required.

American Dental/ Archer Dental Specialists is offering:

Growth opportunities
On-the-job training
Wonderful co-staff with a modern office.
Full-time and flexible schedules

Roles and Responsibilities:

Greet patients and guests upon arrival
Answers phone calls and emails
Confirm and updates patient identification, demographic and insurance information
Schedule and confirm appointments with patients
Present treatment plan options
Assist in collecting payments as needed
Track case acceptance and coordinate follow ups
Run reports and track other key performance indicators
Other duties as assigned

Benefits:*Waiting period applied*

Paid time off
Paid holidays
Medical Insurance
401(k) savings plan
Employee discount

Requirements:

H.S. Diploma or Equivalent.
Must be able to read and communicate over the telephone and in person.
Strong computer skills

Qualifications:

Must have basic typing/data entry/PC Windows experience.
Must possess the ability to obtain basic information; guide people and provide basic direction.
Must be able to demonstrate critical thinking skills and handle high-pressure situations.
Strong communication and customer service skills.
Maintain a positive demeanor!
Professional and courteous!
Attention to detail.