Treatment Coordinator

Allure Medical • Full-time • Livonia, Michigan, United States • $25 / hour • 2w ago

ARE YOU AN ENERGETIC GO GETTER WHO IS PASSIONATE ABOUT THE AESTHETICS INDUSTRY!

Allure Medical is a well established aesthetic clinic specializing in advanced anti-aging techniques, cosmetic surgery and both non-invasive and minimally invasive cosmetic treatments.

We are seeking a highly motivated and experienced SALES REPRESENTATIVE to join our team in Michigan as a TREATMENT COORDINATOR. In this role you will be responsible for meeting with patients to analyze and evaluate each guests needs and expectations in order to recommending the most effective treatment plan.

The TREATMENT COORDINATOR will educate patients on proposed treatment care plans, including payment options. The TREAMENT COORDINATOR will work in conjunction with the physician(s), Physician Assistants and Nurse Practitioners in establishing and achieving agreed upon goals. This individual will work closely with all staff members, in a highly collaborative environment, to ensure that patient needs, and practice goals are met.

The chosen candidate will not only thrive in a fast-paced, motivated environment but will also demonstrate an unwavering dedication to patient satisfaction. Must possess strong listening skills, excellent follow-up technique and a proven sales track record, in addition to the ability to articulate technical and medical information clearly to non-medical clientele. Experience with operating medical aesthetic lasers is a definite plus. A warm, friendly and welcoming demeanor is required!

Qualifications:

Proven experience in business development, and new business prospecting
Experience in cosmetic or medical office a plus
Minimum two years of sales experience required
Ability to motivate and influence
Proven track record in meeting and/or exceeding revenue goals
Proven track record for working as part of a highly collaborative patient management team
Team player with a positive attitude
Coachable
Superior written and verbal communication skills
The ability to listen effectively and understand patient needs
Excellent interpersonal skills and is energetic, reliable, and flexible
Strong attention to detail, follow-through and exceptional organization skills
Ability to provide friendly, timely service to all patients with questions or concerns
Position requires a professional demeanor and appearance at all times

Responsibilities

Respond to inquiries regarding procedures offered
Assess needs. Consult with and present benefits and features of services and
procedures.
Follow-up consultations with phone calls, letters, and literature.
Provide weekly tracking reports on consultation status
Contact patients who did not schedule surgery to evaluate conflict and address issues.
Retain patient by recommending other services such as non-surgical treatments, skincare consultation, or laser services.
Maintain contact with patients throughout entire experience to ensure a positive experience.
Promote aesthetician and skin care services to patients.
All duties and responsibilities stated are essential job functions. Staff members will be required to perform additional job-related duties as assigned.

Primary Job Functions:

SALES
Meet or exceed performance targets
Ability to discuss pricing
Adhere to high professional standards in dress, grooming and language
Preliminary consultations
Respond timely and appropriately to patient’s needs and concerns
Document correctly in patient charts, as needed
Explaining procedures and responding to questions in a professional, friendly manner
Offer guidance to patients regarding surgical and cosmetic procedures
Patient scheduling
Handle a high level of new and current patient calls using professional tone and exceptional judgment
Ability to multi-task, moving effortlessly from one project to another
Maintain communication with doctor and all team members
Assists with rooming patients and taking photos
Learn all service lines and treaments
May be required to perform other related duties for which qualified

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Compensation Package:

Bonus opportunities

Application Question(s):

Do you have a valid Michigan Esthetician license?
Do you have prior cosmetic surgery or medical office experience?
This position requires evenings and every Saturday. Are you available evenings and every Saturday?

Experience:

Sales: 2 years (Preferred)

Work Location: In person

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