Front Desk Administrator

Crystal Smiles Dental • Full-time • Olympia Fields, Illinois, United States • $18 - $23 / hour • 3w ago

Overview
We are seeking a dynamic and highly organized Front Desk Administrator to serve as the welcoming face of our organization. This vital role involves handling front desk operations, providing exceptional customer service with enthusiasm and professionalism. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to ensure smooth daily operations and a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to contribute to a vibrant workplace environment while honing your administrative expertise.

Duties

Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
Manage phone system with professionalism, directing calls efficiently and courteously and scheduling appointments
Present treatment plans & discuss financial arrangements
Check out patients after their visit, post completed procedures and collect patient copay amounts
Maintain a professional appearance at the front desk area at all times to uphold the organization’s image

Requirements

Proven experience in dental front desk/reception roles with at least one year of experience.
Knowledge of Dentrix software.
Familiarity with multi-line phone systems and excellent phone etiquette skills
Bilingual abilities are highly desirable to serve diverse client needs effectively but not mandatory.
Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
Exceptional customer service skills with a friendly yet professional demeanor
Strong time management skills to prioritize tasks effectively throughout the workday

Join us as a Front Desk Administrator where your energy fuels our welcoming environment! Bring your organizational talent and passion for service to create a positive impact every day. This paid role is designed for motivated individuals eager to grow their administrative career while contributing to a supportive team atmosphere.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits: