Referral Coordinator - Portland, ME

Novella Infusion • Full-time • Portland, Maine, United States • $38.33k - $52.73k / year • 3m ago

Join Novella Infusion: Where Innovation Meets Compassion in Patient Care
Are you a detail-oriented and compassionate Referral Coordinator seeking a full-time fulfilling role in a dynamic healthcare setting? Novella Infusion invites you to become an essential member of our team in Portland, ME where we are dedicated to providing exceptional patient care and ensuring operational excellence. Take the next step in your career with us and make a meaningful impact every day!

About Novella Infusion
At Novella Infusion, we pride ourselves on providing top-notch, personalized infusion services in a welcoming and professional environment. Our newly opened centers are designed with both patients and staff in mind, offering a comfortable, modern space to deliver cutting-edge treatments. With a strong commitment to innovation and excellence, we collaborate closely with local providers to ensure the best outcomes for our patients. Join us and become part of a team that's redefining infusion care.

Position Details
Location: Portland, ME
Schedule: 4 days/week , Mon, Wed, Thurs, Friday, 8:00 AM to 4:30 PM

Key Responsibilities
As a Medical Assistant at Novella Infusion, you'll be an essential part of the patient experience, ensuring smooth clinic operations and exceptional care:

Referrals: Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed.
Inventory Management: Monitor medical and office supplies, place orders, and ensure proper storage.
Patient Interaction: Greet and assist patients during check-in and check-out, verify insurance, and collect payments.
EMR Maintenance: Accurately document findings, appointments, and updates in the electronic medical record system.
Administrative Support: Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.
Lab Work: Prepare and process lab samples, ensuring proper labeling and documentation.

Skills We Value

Organized Multitasker: Handle various tasks efficiently while maintaining attention to detail.
Customer Service Focused: Provide friendly, compassionate care to patients.
Tech-Savvy: Proficient in EMR systems and other office software.
Strong Communicator: Excellent interpersonal and verbal skills to work effectively with patients and other team members.

Minimum Qualifications

High school diploma or equivalent; certification in medical assisting or healthcare administration is a plus.
Previous experience in a healthcare administrative or medical assistant role preferred.
Familiarity with medical terminology and basic healthcare procedures.
Ability to thrive in a fast-paced environment while maintaining professionalism.

Why Join Novella Infusion?
At Novella Infusion, we know that exceptional care starts with our dedicated team. We're proud to offer competitive benefits that support your professional and personal well-being:

Medical, dental, and vision insurance to keep you and your family healthy.
Company-paid short-term disability and life insurance for added peace of mind.
401(k) with company match to help you plan for the future.
Paid time off so you can recharge and enjoy life outside of work.
Paid parental leave to support you during life's most important moments.

Additionally, you'll have the chance to work in a cutting-edge facility, enjoy a flexible schedule, and be part of a supportive team that values your contributions.

Ready to Apply?
If you're ready to build a rewarding career in healthcare, we'd love to hear from you! Join Novella Infusion and help us deliver exceptional patient care every day. Apply today!

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