Dental Receptionist "1 year of Experience in Dental field"

Pittsfield Dental Studio • Full-time • Saline, Michigan, United States • $17 - $20 / hour • 3w ago

Job Overview
We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, and ensuring smooth administrative workflows. This role requires excellent communication skills, proficiency with dental and medical software systems, and a strong understanding of healthcare documentation and patient confidentiality standards such as HIPAA. The Dental Receptionist will play a vital role in delivering exceptional patient service while supporting the clinical team with administrative tasks.

Duties

Greet patients warmly and provide outstanding customer service at the front desk
Schedule, reschedule, and confirm patient appointments using EMR systems
Verify insurance coverage and benefits, including insurance verification for various providers such as Medicare and Medicaid
Collect payments and process medical billing using CPT coding, ICD-10/ICD-9 coding, and other billing procedures
Manage multi-line phone systems with professional phone etiquette and handle patient inquiries efficiently
Maintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulations
Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems like Epic, Meditech, Athenahealth, eClinicalWorks)
Perform clerical duties such as filing, data entry (including 10 key typing), and managing office supplies
Support clinic operations by coordinating care plans, appointment reminders, and follow-up communications
Ensure compliance with health information management standards and assist in documentation review for accuracy

Qualifications

Proven experience in a medical or dental office setting; clinic or dental clinic experience is highly preferred
Proficiency with dental practice management software such as Eaglesoft or Dentrix; familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks is a plus
Strong knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and medical billing procedures
Experience with insurance verification processes including Medicare and other insurance providers
Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key typing), and familiarity with office management tools
Exceptional communication skills with professional phone etiquette; bilingual abilities are advantageous
Ability to handle sensitive patient information in accordance with HIPAA regulations
Strong organizational skills with attention to detail in documentation review and record keeping
Prior office or administrative experience in a healthcare setting is preferred

This position offers an opportunity to be an integral part of a dedicated dental team committed to providing quality patient care through efficient administrative support.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits: