Dental Office Manager

Cardinal Dental • Full-time • Palo Alto, California, United States • $80k / year • 3m ago

Position Summary:

We are seeking a highly organized, proactive, and patient-focused Dental Office Manager to oversee the day-to-day operations of our modern dental practice in Palo Alto, CA. The ideal candidate will possess exceptional leadership skills, a deep understanding of dental office workflows, and the ability to manage both the front office team and patient experience with professionalism and care.

Key Responsibilities:

Oversee daily administrative operations including scheduling, billing, and insurance processing.
Supervise, train, and manage front office staff, ensuring high levels of performance and patient satisfaction.
Maintain compliance with dental industry regulations, OSHA standards, and HIPAA requirements.
Coordinate with clinical staff to optimize patient flow and ensure timely treatment delivery.
Manage patient accounts, process payments, and resolve billing or insurance issues.
Maintain inventory of office and dental supplies; coordinate with vendors for procurement.
Monitor office budgets, expenses, and financial performance; prepare regular reports for leadership.
Handle patient complaints or escalations with discretion and professionalism.

Qualifications:

Minimum of 5years of experience in a dental office setting, with at least 3 years in a management role.
Strong knowledge of dental terminology, procedures, and insurance plans.
Proficiency in dental software (e.g., Dentrix preferred).
Excellent leadership, interpersonal, and organizational skills.
High level of professionalism and attention to detail.
Strong written and verbal communication skills.
Ability to multitask and adapt in a fast-paced environment.

Preferred Qualifications:

Experience with practice growth strategies and patient engagement tools.
Bilingual (Spanish, Mandarin, or another local language) is a plus.

Compensation & Benefits:

Competitive salary based on experience
Health insurance available (we pay half of a Kaiser bronze plan for the employee only)
Paid time off and holidays
Professional development opportunities
Employee dental benefits

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits: