Dental Clinical Supervisor (Dental Assisting experience preferred)

West County Health Centers, Inc. • Full-time • Sebastopol, California, United States • $28 / hour • 1m ago

West County Health Centers (WCHC) provides comprehensive and quality health care services to the communities of Western Sonoma County. We are a cohesive team of health care providers, support staff and volunteers dedicated to wellness, affordability, and excellence of care. Come and be a part of an amazing team!

JOB OPPORTUNITY
Under the direction of the Dental Director and the Dental Operations Manager, the Dental Clinical Supervisor provides administrative oversight of the dental clinic (s), including management of clinical and support staff, financial/productivity issues, operational issues, regulatory requirements and patient and provider relations. This position oversees all aspects of day-to-day clinical operations of the dental clinic(s) to ensure compliance with departmental policies/procedures. The Dental Clinical Supervisor is responsible for supporting the overall smooth running of the clinic (s) and ensuring that clinic goals and objectives are met on a daily, weekly, quarterly and annual basis.

Position is based out of Sebastopol, CA, but shifts at our Guerneville location are required. Schedule is 8:30am - 5:00pm.

DUTIES

Manages dental assistants and support staff:
Aids in recruitment, hiring and orientation of new dental clinical staff
Aids disciplinary process
Aids in annual performance evaluations and develop individual staff development as needed for clinical staff
Oversee staff work schedules, time-off requests, timesheets
Aids in the development of new dental policies and procedures
Update and maintain existing policies and procedures as needed
Ensure dental clinical staff understand and consistently follow all departmental policies and procedures
Assists in overseeing the Infection Control program to ensure staff compliance with relevant policies and procedures with a special emphasis on data collection, maintenance of logs and the documentation process
Oversees the equipment management process to ensure that all clinical equipment is properly maintained and repaired as needed; ensures that all equipment-related activities are properly documented
Oversees the system for managing clinical supplies and inventory, monitors expenses against budget
Oversees the dental laboratory system and processes
Manages the system for handling patient complaints and reporting adverse incidents
Generate regular reports to monitor data related to dental productivity (number of visits, number of procedures, provider-specific activity)
Meet with dental staff on a regular basis to review departmental progress in meeting goals
Other duties as assigned

REQUIREMENTS

Minimum RDA license or degree required
Current CPR certification
Previous administrative or clinical experience in a dental practice preferred
Previous supervisory experience preferred

EXPERIENCE

Experience in a dental office or working with a dental clinic preferred
Dental practice management software knowledge (Dentrix, Dexis, and eCW Dental) preferred.
Thorough understanding of dental front office operations, including reception/registration, scheduling, determination of eligibility, prior authorizations and collection of co-pays/outstanding patient balances
Thorough knowledge of dental insurance and billing operations
Knowledge of dental supplies, equipment and services
Knowledge of dental clinic accreditation, licensure and quality control regulations, policies, procedures and standards
Excellent interpersonal skills to interact positively with patients and staff alike.
Proficiency in using office software and electronic health record systems is beneficial.

PHYSICAL REQUIREMENTS

Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most of the day
Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment

We comply with applicable federal and state civil rights laws and do not discriminate based on race, ethnicity, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, gender expression, age, disability, or any other status protected by applicable laws.

Job Type: Full-time

Pay: From $28.00 per hour

Expected hours: 40.0 per week

Benefits: