Dental Office Manager

Destiny Dental • Full-time • Jackson, Michigan, United States • $50k - $60k / year • 1m ago

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About Us:

ProSmile (dba: Destiny Dental): We are a thriving DSO practice committed to delivering high-quality oral healthcare services to our patients. Our practice values professionalism, patient satisfaction, and team collaboration. As part of our growth strategy, we are seeking a dedicated and experienced Dental Office Manager to join our team and oversee the administrative operations of our practice.

Job Description:

As a Dental Office Manager, you will play a crucial role in ensuring the smooth day-to-day operations of our dental practice. Your responsibilities will include managing administrative tasks, overseeing staff performance, and maintaining efficient office processes. You will be the primary point of contact for patients regarding scheduling, billing inquiries, and overall customer service. Additionally, you will collaborate with the dental team to optimize workflow and enhance the patient experience. The ideal candidate will possess excellent communication skills, strong leadership abilities, and a thorough understanding of dental office management practices.

Key Responsibilities:

Manage daily operations of the dental office, including patient scheduling, billing, and office maintenance.
Oversee administrative staff and provide guidance and support as needed.
Ensure compliance with all regulatory requirements, including HIPAA and OSHA standards.
Handle patient inquiries and concerns in a professional and timely manner.
Coordinate staff schedules and manage payroll processing.
Monitor inventory levels and order office supplies as necessary.
Collaborate with dental professionals to optimize patient flow and scheduling efficiency.
Implement and maintain office policies and procedures.
Maintain accurate patient records and handle insurance claims processing.
Conduct staff meetings and provide ongoing training and development opportunities.
Foster a positive work environment that promotes teamwork and professional growth.

Qualifications:

Bachelor's degree or equivalent experience in healthcare administration or related field is a plus.
Proven experience in dental office management or similar role.
Strong leadership and interpersonal skills.
Excellent communication and customer service abilities.
Proficiency in dental software systems (e.g., Dentrix, Eaglesoft).
Knowledge of dental billing and insurance procedures.
Ability to multitask and prioritize tasks effectively.
Detail-oriented with a focus on accuracy and efficiency.

Benefits: