Dental Treatment Coordinator – Confidential

Confidential • Full-time • Los Angeles, California, United States • $18 - $27 / hour • 2m ago

About the Practice

We are a busy, established dental practice in Boyle Heights seeking a high-performing Treatment Coordinator to lead treatment presentation, follow-up, and schedule management.

Position Summary

The Senior Treatment Coordinator is responsible for case acceptance, insurance coordination, billing follow-up, and maintaining a consistently full doctor schedule.

This role requires confidence, attention to detail, and the ability to work independently with measurable expectations.

Non-Negotiable Requirements
(Applicants who do not meet all requirements should not apply.)

Minimum 3 years of dental treatment coordination experience
Dentrix experience REQUIRED
Fluent in Spanish and English REQUIRED
Strong working knowledge of dental insurance verification, claims submission, and follow-up
Comfortable presenting treatment plans and discussing financial responsibility
Proven follow-through and organizational discipline
Reliable, punctual, and accountable
Comfortable being measured by performance, not effort

Core Responsibilities

Present dental treatment plans clearly and confidently
Explain insurance benefits and patient financial responsibility accurately
Schedule treatment efficiently to maximize chair utilization
Actively follow up on unscheduled treatment plans until resolved
Track pending cases and prevent treatment from falling through
Verify insurance eligibility and benefits
Submit insurance claims and follow up on unpaid or delayed claims
Handle patient billing questions professionally
Coordinate closely with doctors and clinical staff to avoid gaps, cancellations, or wasted chair time
Maintain accurate, organized records in Dentrix

What Success Looks Like

Doctors’ schedules remain consistently full
Minimal unscheduled treatment backlog
Patients understand treatment and financial options
Insurance claims are tracked and followed up without reminders
Front office operations are calm, organized, and predictable

What This Role Is Not

Not a front-desk-only position
Not a passive administrative role
Not suitable for someone who avoids follow-up or accountability
Not a fit for individuals who require micromanagement

Compensation & Benefits

Competitive hourly pay based on experience
Paid sick time and paid holidays
Employee and Immediate Family Dental Benefits (discounted or complimentary care)
Stable, predictable work schedule
Performance-based bonuses tied to treatment scheduling and case acceptance
Long-term opportunity for a disciplined, high-performing candidate

How to Apply

Please submit your resume
A brief response to the following question:

“Describe your exact process for following up with patients who leave without scheduling treatment.”

Applications without a thoughtful response will not be considered.

Job Types: Full-time, Part-time

Pay: $18.00 - $27.00 per hour

Expected hours: 20 – 40 per week

Benefits:

Dental insurance
Employee discount
Referral program

Application Question(s):

How do you feel about performance-based bonuses tied to case acceptance and scheduling?

Experience:

Treatment Coordinating: 2 years (Required)
Dentrix: 1 year (Required)
Dental office: 3 years (Required)

Language:

Spanish (Required)

Work Location: In person

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