Overview:
MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking a Regional Manager to join our team!
The Regional Manager is responsible for the day-to-day operations of their assigned client dental office and for managing and directing their own office. The Regional Manager is a key position, as they are responsible for keeping MB2 abreast of any changes or needs across the entire brand and act as a senior liaison between the office brand and MB2. The daily support of all offices and reporting to their Director of Operations is the key role of the Regional Manager.
** This role will have frequent local travel to the following cities: Morrilton, Vilonia, Greenbrier, and Perryville. **
Responsibilites
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Lead/manage multiple offices
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Mentor and support your office managers daily
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Manage new skill assessments in your offices
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Train new employees with the following training philosophy:
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Manager performs the task, trainee observes
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Manager performs the task, trainee helps
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Trainee performs the task, Manager helps
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Trainee performs the task, Manager observes
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Checking in daily with the office managers or assistant managers to see what is working that day, what is needs improvement, and what are possible solutions to make the improvements.
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Keep informed of any patient or employee issues.
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Review Employee Warning Notices/Write-ups and be involved in this process (i.e. in person or on the phone)
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Use SplashTop throughout the day to view current and upcoming schedules, check whether things are running smoothly, and head off potential issues.
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Ensure that any office supplies needed are ordered and received.
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Responsible for receiving the marketing update from the office managers at the end of each week and reviewing it in order to be able to report on it.
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Responsible for receiving the petty cash logs from the office managers at the end of each week and reviewing them
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MTD Productions, Collections, and Insurance Aging over 30 days need to be emailed to the Director of Operations on the 15th and at the end of the month.
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Help with daily operations as needed.
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Attend biweekly Manager calls.
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Bring Supplies, petty cash, and payroll checks to your offices.
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Perform or review 90-day and annual performance evaluations and send them to the MB2 Dental Human Resources department.
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Ensure compliance with company policies and with State, Federal, and other regulatory bodies.
Qualifications
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5+ years of dental office management required
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In-depth knowledge of all company policies and rules
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Well-informed of all state and federal applicable laws, including but not limited to HIPAA, Discrimination Guidelines, Sexual Harassment Statutes, and OSHA Regulations
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Fully versed in Dentrix in order to manage the office and aid other brand offices
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Competent in Microsoft Office and Windows OS
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Knowledge of business and management principles
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Highly skilled in verbal and written communication
MB2 Dental Solutions, LLC is an equal opportunity employer.
INDHRM200