Dental front office Manager

JODY JONES DDS • Full-time • Nashville, Tennessee, United States • $68k / year • 2m ago

Job Overview
Join our dynamic healthcare team as a Dental Front Office Manager, where you'll lead the administrative operations of our dental practice with enthusiasm and precision. This pivotal role combines exceptional office management skills with a passion for providing outstanding patient experiences. As the heartbeat of the front office, you'll oversee daily scheduling, patient communication, billing, and team coordination, ensuring smooth and efficient clinic operations. Your expertise in medical administrative support and healthcare management will drive excellence in patient care delivery while maintaining compliance with HIPAA and other regulatory standards. If you're energized by leadership, organized workflows, and fostering a welcoming environment, this is the perfect opportunity to make a meaningful impact in dental healthcare. Duties

Supervise front desk staff, including receptionists and administrative assistants, to ensure high-quality patient service and efficient clinic operations
Manage appointment scheduling using dental practice management software such as Eaglesoft , optimizing patient flow and reducing wait times
Oversee billing processes, insurance claims, and collections while ensuring accuracy and compliance with managed care policies
Maintain meticulous medical records and ensure adherence to HIPAA regulations for patient confidentiality and data security
Coordinate with clinical staff to facilitate smooth communication between patients and providers, supporting acute care and general dental procedures
Handle human resources responsibilities including staff training, performance evaluations, and conflict resolution
Monitor clinic budgets, perform financial management tasks such as budgeting and fiscal oversight to ensure operational sustainability
Implement office policies aligned with healthcare management standards like JCAHO or Epic systems for electronic health records (EHR) management
Ensure compliance with all federal and state regulations related to dental records, utilization management, and dental terminology standards

Experience- minimum 5 years being lead mgr

Proven experience in dental office management within a dental or healthcare setting, ideally with dental clinic experience or hospital environment familiarity
Demonstrated supervisory experience leading administrative teams in fast-paced clinics or hospitals
Strong proficiency in dental practice management software such as Eaglesoft ; experience with EMR/EHR systems like Epic or eClinicalWorks is highly desirable
Knowledge of HIPAA regulations, medical terminology, medical records management, and healthcare compliance standards including JCAHO requirements
Background in fiscal management including budgeting, financial oversight, billing procedures, and managed care processes
Excellent organizational skills combined with effective human resources capabilities to foster team development and operational excellence
Join us to lead a vibrant team dedicated to delivering exceptional dental care while advancing your career in healthcare administration!

Pay: From $68,000.00 per year

Benefits: