Dental Office Manager

Confidential • Full-time • Waterbury, Connecticut, United States • $26 - $30 / hour • 4m ago

A well-established dental practice in Waterbury, CT is currently seeking an experienced and motivated Dental Office Manager. This role has a strong focus on treatment plan presentation, patient consultations, and sales, along with core office management responsibilities.

The ideal candidate is confident, patient-focused, and experienced in dental management systems and treatment coordination.

Compensation

$26–$30 per hour, based on experience
Performance-based bonus potential

Schedule

Monday–Friday
9:00 AM–5:00 PM or 8:00 AM–4:00 PM

Key Responsibilities

Consultations & Treatment Presentation

Accept hand-offs from the Doctor and acknowledge patient concerns and clinical notes
Conduct patient consultations to ensure understanding and acceptance of prescribed treatment plans
Review Patient Verification Forms for existing patients
Present treatment plans confidently and guide patients toward saying “yes” to care
Enter and update treatment plans in Dentrix and dental management systems at the direction of the Doctor

Business Operations

Work closely with Doctors to optimize patient scheduling and daily flow
Ensure schedules align with Doctor preferences and productivity goals
Coordinate with the practice support center to schedule patients with urgency, including walk-ins and emergencies
Collect, post, and reconcile patient payments accurately

Patient Advocacy

Educate patients on insurance benefits and payment options, including third-party financing
Identify and address barriers to treatment acceptance
Collaborate with Doctors to ensure patients complete recommended treatment
Follow up with patients to schedule remaining or outstanding treatment

Administrative Support

Assist with schedule audits and daily reporting
Monitor credit balances and accounts receivable reports
Support IVF completion and patient checkout processes

Qualifications

Dental office management experience required
Strong sales and treatment plan presentation experience required
Proficiency with Dentrix and dental management systems
Excellent communication and interpersonal skills
Organized, detail-oriented, and comfortable working in a fast-paced environment

Why This Opportunity

Stable, full-time schedule
Competitive hourly pay with bonus potential
Opportunity to make a direct impact on patient care and practice success
Professional, supportive dental team

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Can you work Monday-Friday 9-5/8-4?
What hourly pay rate are you seeking?

Experience:

Management: 1 year (Required)
Dental: 1 year (Required)
Dentrix: 1 year (Required)

Language:

Spanish (Required)

Work Location: In person

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