Job Overview
We are seeking a motivated and detail-oriented Dental Assistant/Receptionist to support both the administrative and clinical operations of our dental practice. This dual-role position is ideal for a versatile professional who excels in patient care, office management, and clinical assistance, and who is committed to delivering an exceptional patient experience from check-in to chairside.
Responsibilities
Front Office Duties
- Oversee daily front desk operations, including patient check-ins and check-outs, appointment scheduling, and handling patient inquiries
- Manage phone systems and dental practice management software
- Resolve patient concerns promptly and professionally to maintain high patient satisfaction
- Implement, uphold, and monitor office policies and procedures
- Maintain accurate patient records in compliance with HIPAA regulations
- Coordinate communication between front office and clinical teams to ensure smooth workflow
Clinical & Dental Assisting Duties
- Assist dentists during examinations and procedures using four-handed dentistry techniques
- Prepare and maintain dental operatories, ensuring instruments and materials are sterile and ready for use
- Take and develop dental radiographs (X-rays) as directed
- Document medical histories and treatment plans accurately
- Reassure patients, explain procedures, and answer questions to ensure comfort and understanding
- Perform basic laboratory tasks such as pouring impressions or fabricating temporary crowns
- Maintain clinic cleanliness and follow infection control and aseptic protocols
Skills & Qualifications
- Knowledge of HIPAA regulations and patient confidentiality standards
- Proficiency in dental terminology, medical terminology, and aseptic techniques
- Experience with dental procedures and four-handed dentistry
- Strong customer service and patient-focused mindset
- Familiarity with dental office management practices and workflows
- Experience with dental management software and multi-line phone systems
- Strong organizational, communication, and leadership skills
- Experience in pediatric dentistry and/or dental reception is a plus
Why Join Us
Join our team in a supportive, collaborative environment where you can grow your skills, take on leadership responsibilities, and make a meaningful impact on the health and well-being of our patients.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
Experience:
- Dental office: 1 year (Required)
Work Location: In person