Dental Front Desk Receptionist

Panhandle Pediatric Dentistry • Full-time • Niceville, Florida, United States • $31.36k - $38.98k / year • 2m ago

We're looking for a friendly and outgoing professional to join our dental team! Our Front Desk Receptionist plays an important role by greeting patients with a smile and creating a welcoming environment. We are looking for individuals who are capable of working in a high-volume pediatric dental practice while providing the highest level of customer service, exhibit multi-tasking abilities, adhere to time management skills, and maintain strong positive relationships with patients and staff.

Responsibilities:

Treats patients, staff and visitors with courtesy, sensitivity, and respect.
Excellent communication skills and problem-solving abilities.
Adheres to clinical schedules and notifies clinical staff of patient arrival.
Adheres to practice policies and procedures.
Responds to questions regarding patient balances, collections, and insurance
Build and maintain positive relationships with patients by providing prompt and accurate services.
Collects and verifies appropriate patient demographic and insurance information.
Completes any patient paperwork required for appointment.
Conducts insurance verification for eligibility of services.
Verifying information within patient electronic health records is current.
Prints visit summaries, collects patient’s payments and posts to accounts.
Reviews patient’s financial responsibilities regarding non-covered services.
Schedules return appointments are indicated by clinical team.
Maintains patient confidentiality.
Participates in cross training activities.

Must have's to be successful:

Ability to prioritize, organize and complete tasks in a timely and independent manner.
Ability to work cooperatively and maintain effective working relationships with management, staff, and patients.
Ability to understand and follow written and verbal instructions.
Demonstrates knowledge and computer proficiencies (Microsoft 365)
Strong communication skills to accurately deliver necessary information to dentists, patients, parent/guardian and other staff
Attention to detail
Well-organized and reliable; exemplary attendance and punctuality.

Qualifications:

High school diploma or equivalent
(Preferred) 2 years of dental office experience using electronic dental health records
(Preferred) Familiarity with dental insurance and billing

Job Type: Full-time

Expected hours: 28 – 35 per week

Benefits: