Dental Team Lead & Treatment Advocate

Infinity Dental Spring Lake • Full-time • Spring Lake, Michigan, United States • $25 - $28 / hour • 2w ago

Dental Team Lead & Treatment Advocate
Infinity Dental Spring Lake is looking for a strong, steady leader to help guide our team and elevate the patient experience.

With 5 doctors and 9 hygienists, this is a high-performing, fast-paced office that needs someone who can step in as a true leader — not someone focused on managing day-to-day tasks, but someone who sees the bigger picture.

Who You Are:

A natural leader who inspires confidence and accountability
Calm, polished, and professional — even under pressure
Someone who never lets them see you sweat
Metrics-driven and comfortable watching numbers and performance trends
Passionate about delivering an exceptional patient experience
Committed to keeping both patients and team members happy
A trainer and coach who elevates everyone around them
The hardest worker in the room — you lead from the front

What You’ll Do:

Lead and support a large clerical and clinical team with consistency and positivity
Oversee performance metrics and drive growth
Champion case acceptance and patient advocacy
Train, mentor, and hold team members accountable
Maintain a calm, solution-focused presence throughout the office
Protect and elevate the Infinity Dental culture

This role is for someone who thrives in leadership, understands dentistry, and wants to be part of a high-level, growth-oriented organization.

If you’re confident, numbers-driven, team-focused, and ready to lead at a high level — we want to meet you.

Our team leader must be able to:

Organize and direct the team each day
Communicate goals and track daily, weekly and monthly scorecards
Lead by example, earn the teams trust and respect
Problem solve on the fly- be decisive
Manage projects with operations director
Coach to improve team member skill sets
Know each role at the office and look for ways to keep and create efficiency
Motivate team members to accomplish their goals, while nurturing team member strengths and identifying areas for improvement
Represent and advocate for team needs
Be on time, dependable and a true team player
Be comfortable with being uncomfortable in order to grow
Manage employee and patient issues smoothly
Manage supplies and ordering
Submit payroll and manage employee time off and schedules
Understand all of our technology and how to handle when it doesn't work

Candidate must have leadership experience, friendly personality, be technology driven, possess forward thinking skills and have a strong willingness to learn and grow. Dental office and Dentrix Ascend experience is necessary. Team leads are responsible for the day to day flow, making sure everyone is where they need to be, when they need to be there and have the tools they need to deliver 5 star care.

We value our team members individuality and truly believe if we provide a positive culture and work life balance for our team, our patients will receive the best care possible. We focus on providing our patients total health and wellness by treating the cause, not just the symptom. Our doctors also specialize in inge and full mouth dental implants, same day crowns and veneers as well as full mouth rehabilitation. we provide all aspects of dentistry from a sealant to sedation!

Flexible schedule, 4 weeks paid time off, profit share plan, holiday pay, uniform allowance, medical and vision insurance and free dental care all provided upon hire. If you want to work in a fun, family focused environment where your needs are valued, please send your resume in today.

*Infinity Dental is owner operated and we pride ourselves on using systems that work for people, not for corporations.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits: