Dental Clinic Office Manager

Bad River Health & Wellness Center • Full-time • Ashland, Wisconsin, United States • $28 - $30 / hour • 2w ago

Job Summary: The Dental Clinic Office Manager is responsible for the administrative management and operational oversight of the Dental Services Department within a tribally operated health clinic. This position ensures compliance with tribal policies, applicable federal and state regulations, and clinic procedures while supporting the delivery of high-quality, culturally respectful oral healthcare services. The Office Manager provides leadership to administrative staff, supports financial and billing operations, and serves as a liaison between dental providers, patients, and tribal administration.

Essential Duties and Responsibilities include the following. Other duties may be assigned by the Program Manager or the supervisor.

Direct and oversee daily administrative operations of the dental clinic
Supervise, schedule, train, and evaluate administrative and clerical staff
Develop, implement, and maintain departmental policies and procedures in accordance with tribal guidelines
Coordinate provider schedules and patient flow to support efficient clinic operations
Ensure accurate and timely maintenance of patient records in compliance with HIPAA and tribal confidentiality requirements
Oversee dental billing, coding, and claims processing
Monitor accounts receivable, collections, and billing compliance
Prepare routine operational and financial reports
Assist in budget monitoring and fiscal accountability
Ensure compliance with tribal, federal, and state laws
Coordinate documentation for audits and inspections
Assist with recruitment, onboarding, training, and performance evaluations
Promote a respectful, culturally appropriate work environment
Address patient concerns professionally and sensitively
Facilitate communication between patients, providers, and leadership

Pay: $28.00 - $30.00 per hour

Benefits:

Dental insurance
Employee assistance program
Family leave
Flexible schedule
Life insurance
Paid time off
Vision insurance

Experience:

Dental clinic: 3 years (Preferred)

Ability to Relocate:

Ashland, WI 54806: Relocate before starting work (Required)

Work Location: In person

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