Part-time dental front desk administrator

Cooper Family Dentistry • Part-time • Gastonia, North Carolina, United States • $18 - $23 / hour • 1m ago

Job Overview
We are seeking a motivated and detail-oriented Part-time Dental Front Desk Administrator to join our dynamic dental team. This vital role combines exceptional patient service with efficient administrative support, ensuring smooth clinic operations and a welcoming environment for all patients. The ideal candidate will possess strong communication skills, proficiency with dental and medical office systems, and a passion for delivering outstanding customer care. This position offers flexible hours and an opportunity to grow within a supportive healthcare setting.

Duties

Greet patients warmly, verify insurance coverage, and facilitate patient intake processes using Eaglesoft
Schedule appointments, manage cancellations, and coordinate patient flow efficiently through multi-line phone systems and electronic scheduling tools
Verify insurance benefits, perform insurance claims submissions, posting payments, and follow up on outstanding payments. Sending and coordinating referrals.
Provide exceptional patient service by answering inquiries professionally, managing phone etiquette, and assisting with intake procedures while maintaining confidentiality under HIPAA guidelines

Qualifications

Prior experience in dental office administration, with familiarity using Dentrix, Eaglesoft, or similar practice management software
Demonstrated customer service skills with a focus on professionalism and attention to detail in a fast-paced environment
Knowledge of HIPAA regulations and medical documentation review procedures
Strong organizational skills with the ability to manage multiple tasks efficiently while maintaining accuracy in documentation and scheduling

Join us in delivering top-tier dental care while supporting our patients through compassionate service and administrative excellence. We’re committed to fostering a positive work environment where your skills can thrive!

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Expected hours: 20 per week

Benefits: