Patient Care Coordinator - Dental Office

Lamorinda Cosmetic & Implant Dental • Full-time • Orinda, California, United States • $28 - $32 / hour • 1m ago

Patient Care Coordinator – Dental Office

Location: Orinda, CA

Practice: Lamorinda Cosmetic & Implant Dental

About Our Practice

Lamorinda Cosmetic & Implant Dental is a modern, patient-focused dental practice dedicated to delivering exceptional care in a welcoming and organized environment. Our philosophy centers on quality dentistry, clear communication, and a personalized patient experience.

We are building a team of professionals who take pride in their work, value teamwork, and want to grow with a long-term practice.

Position Overview

The Patient Care Coordinator plays a key role in ensuring every patient has a seamless and positive experience from the moment they contact the office through completion of treatment.

This role focuses on patient communication, treatment coordination, scheduling optimization, and relationship building. . This role will be responsible for scheduling appointments, managing mail, and performing administrative tasks.

This role is ideal for someone who enjoys interacting with people, staying organized, and being part of a collaborative team.

Key Responsibilities

Patient Experience

Welcome and assist patients with warmth and professionalism
Guide patients through their visit from check-in to check-out
Ensure patients understand recommended treatment and next steps
Follow up with patients regarding pending treatment or questions

Treatment Coordination

Present treatment plans and financial options to patients
Coordinate appointments for restorative, cosmetic, and implant procedures
Track unscheduled treatment and assist patients in scheduling care
Help patients understand insurance benefits and estimated out-of-pocket costs

Scheduling & Practice Flow

Maintain an organized and productive schedule
Optimize scheduling for doctors and hygienists
Confirm upcoming appointments and manage schedule adjustments

Communication

Answer phones and respond to patient inquiries professionally
Coordinate with clinical team to ensure smooth patient flow
Maintain accurate patient records within the practice management system

Administrative Duties

Document patient interactions
Assist with reports related to treatment acceptance and scheduling
Maintain HIPAA compliance and patient confidentiality

Qualifications

Previous experience in dental treatment coordination required
Experience with dental practice management software is a plus
Strong verbal and written communication and interpersonal skills
Highly organized and detail-oriented
Computer and Office Software proficiency
Ability to multitask in a fast-paced environment
Professional appearance and positive attitude

What We Offer

Competitive compensation
Supportive team environment
Opportunity for growth and development
Modern technology and systems
A practice culture focused on quality patient care

Schedule

Full-time | 4-day work week

Pay: $28.00 - $32.00 per hour

Work Location: In person

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