Dental Office Manager

Lane & Associates Family Dentistry • Full-time • Louisburg, North Carolina, United States • $57k - $60k / year • 2w ago

Now Hiring : Office Manager - Louisburg

For 46 years, Lane & Associates Family Dentistry has been a trusted name in providing exceptional dental care across North Carolina. We are passionate about our patients, proud of our fun, team-driven culture, and committed to excellence in everything we do. We are currently seeking a Office Manager to lead our Louisburg team!

Position Overview

As the Office Manager, you will oversee the day-to-day operations of the office, ensuring an outstanding experience for both patients and team members. This leadership role requires a strong communicator and problem solver who can balance operational efficiency, team morale, and exceptional patient care.

Key Responsibilities

Manage office operations including staff productivity, scheduling, collections, receivables, and expense control
Foster new patient growth through community outreach and marketing collaboration
Oversee the office’s online reputation and support the team in obtaining 5-star reviews
Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies
Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director
Address and resolve patient and staff concerns with professionalism and empathy
Provide ongoing staff training beyond initial onboarding
Maintain appropriate doctor/patient ratios for efficient operations
Conduct monthly staff meetings and daily morning huddles
Manage quarterly inventory and office supply needs
Participate in corporate communications and initiatives
Perform other duties as assigned

Qualifications

High School Diploma or GED required
Minimum 2 years of experience in a dental office
Minimum 1–2 years in a Dental management role
Strong leadership and coaching abilities
Excellent communication and interpersonal skills
Proven conflict resolution and problem-solving skills
High level of professionalism and customer service focus
Proficiency in computer systems
Ability to lift 15–20 lbs

What We Offer

Competitive Pay
Quarterly Performance Bonus Potential
Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA & more!)
401(k) with Employer Contribution
Paid Holidays & PTO
Fridays Off at 2 PM!
Uniform Allowance
In-House Paid Training & Development
Engaging Company Events & Social Media Campaigns
Volunteer Opportunities (Earn Smile Squad Points for Rewards!)
Birthday & Work Anniversary Gifts from Ownership
and more!

Job Type: Full-time

Pay: $57,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What is your desired salary?
Do you have Denticon experience?
Have you ever been employed at Lane & Associates Family Dentistry or NCOSO? If yes, when and what was your reason for leaving?

Education: