TMS Treatment Coordinator (Patient Growth & Operations)

FHS • Full-time • Cape Coral, Florida, United States • $42.03k - $60.76k / year • 1d ago

We are hiring a driven, patient-focused professional to own and grow our TMS (Transcranial Magnetic Stimulation) program.

This role is ideal for someone who enjoys working directly with patients, understands healthcare operations, and takes pride in keeping schedules full and programs running efficiently.

This is not a passive administrative role, you will play a key part in patient conversion, scheduling, and overall program success.

Experience discussing treatment costs, insurance coverage, or financial responsibility with patients is required.

What You’ll Be Responsible For

Keeping the TMS treatment schedule consistently full
Managing and converting patient leads into active treatment
Conducting patient consultations and guiding them through care
Handling insurance verification and prior authorizations
Coordinating provider and technician schedules
Ensuring a smooth, high-quality patient experience

What Success Looks Like

Full, optimized schedule with minimal gaps
Strong patient follow-through and retention
Confident communication around insurance and costs
Organized, efficient daily operations

Who This Role Is Perfect For

You’ve worked in a high-volume clinic (dermatology, medspa, psych, dental, etc.)
You are comfortable discussing treatment plans and costs with patients
You enjoy a mix of people interaction and structured work
You take ownership and solve problems without waiting for direction

What We’re Looking For

2+ years in healthcare coordination, patient coordination, or medical sales
Experience with EMR systems
Strong communication and organizational skills
Ability to explain insurance clearly to patients
Detail-oriented and process-driven

Bonus If You Have

Behavioral health or TMS experience
Prior authorization experience
Sales or patient conversion experience

Why This Role Stands Out

High-impact position with real ownership
Growing behavioral health program
Opportunity to directly influence patient outcomes and program growth

INDMP

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

What are you looking for in your next role that you are not getting today?
What type of work environment helps you perform at your best?
If hired, what specific results would you aim to achieve in your first 12 months in this role?
This role requires keeping a full patient schedule. What specific actions would you take weekly to ensure there are no gaps?
What is your salary expectation?

Work Location: In person