Dental Receptionist

Smiles With Joy • Full-time • Hopewell, Virginia, United States • $22 - $27 / hour • 1w ago

Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly face and efficient organizer at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach and exceptional organizational skills will help coordinate appointments, manage patient records, verify insurance coverage, and support daily office operations. This position offers an exciting opportunity to contribute to a positive patient experience while working in a fast-paced, professional environment committed to excellence in dental care.

Responsibilities

Greet patients warmly and provide outstanding customer service to create a comfortable environment.
Schedule and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft.
Verify insurance benefits, process claims, and handle billing inquiries with accuracy and professionalism.
Manage multi-line phone systems, answer inquiries promptly, and direct calls efficiently.
Maintain accurate dental records, update patient information, and review documentation for completeness.
Assist with insurance verification, pre-authorizations, and processing payments while adhering to HIPAA regulations.
Support administrative tasks including filing, data entry, managing dental records, and handling correspondence.
Collaborate with dental staff to ensure seamless clinic operations and excellent patient care.

Requirements

Proven experience as a Medical or Dental Receptionist with familiarity in dental terminology and office procedures.
Strong computer skills with proficiency in dental software such as Dentrix or Open Dental
Excellent phone etiquette, typing skills (including 10 key typing), and ability to handle multi-line phone systems confidently.
Familiarity with HIPAA compliance standards and medical documentation review processes.
Bilingual abilities are highly valued to serve diverse patient populations effectively.
Prior clinic or dental office experience is preferred; strong clerical and administrative support skills are essential.
Ability to manage records accurately, perform filing efficiently, and demonstrate strong organizational skills in a fast-paced environment. Join us in delivering exceptional dental care by providing top-tier administrative support! We value energetic professionals who thrive on making a difference in patients’ lives through excellent service and meticulous office management. This paid position offers an engaging work environment where your skills will be appreciated and your contributions recognized!

Pay: $22.69 - $27.33 per hour

Benefits: