If you are looking for a career that will challenge and help you grow as a professional while allowing you to impact people’s lives positively, we have the position for you!
Smalltown Dental is looking for an Insurance Manager to join our rapidly growing team of dedicated dental health professionals. The ideal candidate is someone with a positive, friendly attitude and a knack for finding ways to improve the patient experience. Above all, we value enthusiasm, fast learners, and empathy – so if you just can’t wait to start helping people, give us a call!
Our locations include: Morton, Peoria, Tremont, Hopedale, Chillicothe and Bloomington.
Our company offers a competitive rate for qualified applicants, with generous benefits including health insurance, a uniform allowance, and frequent employee events!
Description:
The Insurance Manager is responsible for building, training, and supporting the Claim Support Specialist team while ensuring efficient, accurate insurance processes across all practice locations. This role serves as the primary resource for insurance related operations, including claims processing, credentialing, fee schedule management, and aging oversight. The Insurance Manager is responsible for our team audits to ensure our systems and scope of practice are being followed.
This position partners closely with Practice Managers and Leadership to implement systems, improve workflows, and ensure consistency in insurance protocols across the organization
- Build and support Claim Support Specialist team
- All onboarding and training
- Put systems in place to ensure communication flows easily between team and PM’s
- Oversees insurance aging by putting systems in place to ensure it is being done accurately and consistently
- Main point of contact for claim support team & practice managers for insurance processing/aging questions
- Credentialing/Recredentialing
- New providers at all locations for subbing purposes
- Recredentialing all current doctors
- Adding/Dropping participating insurance companies
- Fee schedules
- Point of contact on where fees should lie within the company for specific procedure codes
- Yearly fee increases
- Making sure fee schedules are in ascend to calculate accurate treatment plans
- Negotiating/evaluating fee schedules with insurance companies
- Sending collections to third party company
- Oversees patient aging
- Training
- Onboarding for practice managers, business team, and claim support specialists
- Additional training for any insurance needs within offices
- Supporting Dental Teams
- Point of contact for all insurance questions
- Keeping team members informed on industry changes with coding, billing, and insurance providers
- Audits
- Pull & oversee audits for multiple locations
- Ascend
- Roll out any beneficial new tools in ascend that will make insurance protocols more efficient for the BT
- Utilize Continuing Education to Support Our Practices
- Collaborate with Service Co. Team
- Implementing systems and creating training materials
- Assisting with group projects and events
If you answer yes to the following questions:
- Are you ready to propel your career to the next level?
- Do you want to be a part of a growing team of talented individuals who support and encourage each other?
- Are you looking to have a lot of fun while helping patients improve their lives?
Then send us your resume!
Smalltown Dental has a culture of appreciation and respect for our patients, team members, and communities. We build relationships and we care for each other by working to achieve individual and team goals, while creating a positive environment focused on accountability and trust.
We are looking for serious and forward-thinking candidates for this incredible opportunity!
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
