Clinic Manager

Community Dental Care • Full-time • Maplewood, Minnesota, United States • $65k - $80k / year • 2w ago

Join our team as a full-time Clinic Manager at our Maplewood clinic! The Clinic Manager provides leadership and operational oversight to ensure high-quality, compassionate dental care in an efficient, welcoming environment while supporting and developing clinical staff. This role also leads team culture, manages student learning experiences, addresses patient concerns, and ensures facilities, equipment, and workflows effectively support patient care.

Who We Are

Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.

Key Responsibilities

Provide visible, supportive leadership to all clinic employees, promoting teamwork, accountability, and a positive, respectful work environment
Manage day-to-day clinic operations to ensure staffing, scheduling, equipment, supplies, facilities, and workflows support safe, efficient, and patient-centered care
Foster a collaborative culture characterized by effective communication, mutual support, and continuous improvement
Oversee patient and employee scheduling to maximize access to care while supporting employee workload balance
Address patient concerns, care issues, and complaints promptly and professionally, ensuring positive resolution and patient satisfaction
Coordinate and adjust patient flow for providers, hygienists, assistants, and support staff to maintain smooth clinic operations
Train, mentor, and support new employees to ensure successful integration into the clinic team
Monitor infection control practices, quality of radiographs, equipment maintenance, operatory cleanliness, and supply levels
Assist providers clinically as needed to support patient care and clinic flow
Coordinate, host, and supervise students from dental assistant and dental hygiene programs, ensuring a positive learning experience and compliance with clinic standards
Identify, report, and address facilities and equipment issues; coordinate equipment ordering, repairs, and maintenance
Develop and oversee preventive maintenance schedules and assign staff maintenance responsibilities as appropriate
Establish and maintain clinical employee procedures to support quality care, productivity, and consistency
Ensure compliance with OSHA regulations, infection control standards, and hazardous waste management requirements
Collect and submit invoices or documentation needed for grants or reporting when requested

Staff and Patient:

Advise leadership and Human Resources on hiring, performance management, coaching, and disciplinary matters
Manage and adjust clinical scheduling to meet operational and patient care needs
Arrange and oversee assistant, provider, floater, and hygienist team schedules
Conduct regular departmental meetings to support communication, engagement, and operational alignment
Address employee and patient concerns with professionalism, empathy, and discretion
Conduct quarterly and/or biannual employee evaluation meetings, providing feedback, coaching, and development support

Team Leadership and Employee Support

Establish and uphold standards for clinical operations, patient care, and employee performance
Train, delegate, coach, and motivate clinical staff to achieve high performance and engagement
Collaborate with Human Resources to support employee development, performance management, and engagement initiatives
Address and resolve patient and employee concerns in a timely and effective manner
Oversee clinic flow, operational processes, and standards of care to ensure consistency, safety, and quality

AM Clinic Manager Hours

Monday - Friday 6:45am to 3:30pm

Qualifications

Licensed as a Dental Assistant (LDA) or a Dental Hygienist (LDH)
3+ years of experience managing a dental clinic, preferably in a public health setting
Excellent written and verbal communication skills
Demonstrated expertise in dental software
Knowledge of OSHA regulations

What We Offer

Meaningful work in a collaborative environment that fosters professional growth
Comprehensive medical, dental and life insurance
Paid time off and holiday pay
401k plus company match

About Us

At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.

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