Dental office Front Desk / Patient Coordinator part time

Confidential • Part-time • Andover, Massachusetts, United States • $28 - $34 / hour • 3m ago

Job Summary
We are seeking an experienced Part-Time Dental Office Front Desk / Patient Coordinator at our private general dental practice in Andover, MA.

Experience

Prior experience working in a dental office is required.
Strong knowledge of dental terminology, medical billing, and insurance processes.
Familiarity with practice management systems such as Eaglesoft/Dentrix.
Outstanding customer service skills with a focus on patient care and communication.
Experience with medical collection processes, insurance verification, and health information management.

Duties

Greet patients and provide outstanding customer service at the front desk.
Schedule appointments efficiently using dental practice management software.
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes accurately
Manage patient check-in and check-out procedures, including collecting payments and explaining treatment plans
Maintain accurate medical records and ensure compliance with HIPAA regulations for patient confidentiality
Review documentation for completeness and accuracy, including medical history forms and consent forms
Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and handling patient inquiries promptly

Pay: $28.00 - $34.00 per hour

Work Location: In person