We are seeking a proactive and detail-oriented Dental Insurance and Treatment Plan Coordinator to join our dynamic dental practice team. In this vital role, you will serve as the primary liaison between patients, insurance providers, and our clinical team to ensure seamless coordination of insurance benefits and treatment planning. Your energetic approach will help maximize patient benefits, streamline office workflows, and promote a positive patient experience.
Responsibilities
- Verify patient insurance coverage and benefits prior to treatment, ensuring accurate information for billing and claims processing
- Review and interpret dental insurance policies, including managed care plans, to determine coverage limits and patient responsibilities
- Prepare detailed treatment plans that align with insurance requirements and patient needs, explaining options clearly and confidently
- Submit insurance claims accurately using appropriate CPT (Current Procedural Terminology) codes, ICD (International Classification of Diseases) codes.
- Follow up on outstanding claims, resolve denials or discrepancies efficiently, and communicate updates to patients and staff promptly
Requirements
- Proven experience in a dental office environment with a focus on insurance processing or billing.
- Familiarity with HIPAA regulations to ensure confidentiality and secure handling of patient information.
- Experience with insurance verification processes and claim submission procedures.
- Excellent organizational skills with attention to detail for accurate documentation and coding.
- Effective communication skills to explain complex insurance information clearly to patients and team members.
- Office experience in a fast-paced healthcare setting is highly preferred; dental office experience is a plus. Embark on a rewarding career where your skills make a tangible difference in patient care! We are committed to fostering an inclusive environment that values your expertise while supporting your professional growth every step of the way.
- Eaglesoft Knowledge a Plus
Pay: $23.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person