About the Opportunity
We are seeking a highly experienced, results-driven Dental Office Manager to lead and elevate a fast-growing, patient-centered dental practice. This role is not for beginners. It is for a proven leader who understands the business of dentistry inside and out — from scheduling and case acceptance to KPIs, compliance, and team leadership.
If you are confident managing people, numbers, systems, and patient experience — and you’re looking for a long-term, high-growth, well-compensated leadership role — this opportunity is for you.
Key ResponsibilitiesPractice Leadership & Operations
- Oversee day-to-day operations of the dental office to ensure efficiency, productivity, and exceptional patient care
- Act as the primary leader for front office, clinical coordination, and administrative staff
- Implement, monitor, and continuously improve office systems, workflows, and SOPs
- Ensure smooth coordination between doctors, clinical staff, and front office teams
Team Management & Leadership
- Recruit, train, mentor, and retain high-performing team members
- Conduct regular performance evaluations, coaching, and accountability meetings
- Set clear expectations, enforce policies, and maintain a positive, professional culture
- Lead morning huddles, monthly meetings, and team performance reviews
Scheduling & Production Management
- Optimize provider schedules to maximize production, collections, and chair utilization
- Monitor daily, weekly, and monthly production goals
- Reduce gaps, cancellations, and no-shows through proactive scheduling strategies
- Coordinate doctor schedules, assistants, hygienists, and specialty procedures efficiently
Financial & KPI Oversight
- Track and manage key practice metrics including:
- Production & collections
- Case acceptance
- AR & insurance aging
- Payroll efficiency
- Adjustments & write-offs
- Work closely with ownership to analyze reports and improve profitability
- Ensure accurate posting, billing, and financial reconciliation
Insurance, Billing & Compliance
- Oversee insurance verification, pre-authorizations, billing, and follow-ups
- Ensure timely and accurate claim submissions and appeals
- Maintain compliance with HIPAA, OSHA, infection control, and state dental regulations
- Manage audits, documentation, and regulatory readiness
Patient Experience & Case Acceptance
- Ensure a five-star patient experience from first call to post-treatment follow-up
- Support treatment coordinators in improving case presentation and acceptance
- Handle complex patient situations, escalations, and resolutions professionally
- Monitor reviews, feedback, and patient satisfaction metrics
Vendor & Office Management
- Manage supply ordering, vendor relationships, and cost controls
- Oversee equipment maintenance and office readiness
- Coordinate with labs, marketing partners, and service providers
Required Qualifications
- Minimum 5+ years of dental office management experience (REQUIRED)
- Strong understanding of dental workflows, insurance, billing, and scheduling
- Proven leadership experience managing multi-role dental teams
- Deep knowledge of practice management software (Dentrix, Open Dental, Eaglesoft, etc.)
- Strong financial acumen and comfort with reports, KPIs, and analytics
- Exceptional communication, organization, and problem-solving skills
- Professional, confident, and calm under pressure
What We Offer
- Highly competitive compensation (based on experience and performance)
- Performance bonuses & growth incentives
- Paid time off & holidays
- Long-term career growth and leadership development
- Supportive ownership and a professionally run practice
- A stable, high-volume, growth-oriented environment
Who Should Apply
This role is ideal for a career dental office manager who:
- Takes ownership, not just direction
- Understands dentistry as both healthcare and a business
- Leads by example and holds teams accountable
- Wants stability, respect, and long-term growth
If you do not have at least 5 years of dental office management experience, please do not apply.
How to Apply
Submit your resume with a brief cover note highlighting:
- Your years of dental management experience
- Practice size(s) you’ve managed
- Key results you’ve achieved (growth, systems, leadership)
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
