Dental Office Treatment Coordinator

Confidential • Full-time • Mill Valley, California, United States • $45 - $55 / hour • 1w ago

Job Title: Dental Office Administration: Treatment/Production Coordinator

About Us:
We are a patient-focused dental practice committed to delivering excellent care and creating a welcoming environment for every patient. Our team values professionalism, teamwork, and strong communication. We are seeking a reliable, detail-oriented and personable Treatment Coordinator to join our front office team and support our mission of providing outstanding service.

Position Overview:
The Treatment Coordinator plays a vital role in ensuring a seamless patient experience, from the first phone call to coordinating treatment plans. This position requires strong organizational skills, excellent communication, and the ability to explain treatment and financial options with clarity and compassion.

Key Responsibilities:

Greet and assist patients in a professional and friendly manner
Schedule appointments and manage the office schedule efficiently
Schedule for multiple doctors and hygienists, meeting production goals of each.
Present and review treatment plans with patients, ensuring understanding of procedures, insurance coverage, and financial responsibilities
Verify insurance benefits and obtain pre-authorizations as needed
Handle patient inquiries regarding billing, payments, and treatment costs
Maintain accurate patient records and ensure confidentiality of information
Collaborate with the clinical team to support smooth patient flow
Contribute to a positive, team-oriented environment
Reliable and timely work ethic

Qualifications:

Previous experience 5+ years in dental front office, treatment coordination, or medical office administration (required)
Highly experienced with scheduling providers to meet production goals. (required)
Knowledge of dental terminology, procedures, and insurance plans (required)
Experience with managing social media and office website
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Proficiency in dental practice management software and Microsoft Office Suite
Ability to multitask and remain calm in a fast-paced environment
A warm, compassionate, and professional demeanor
Must be reliable and timely (required)

How to Apply:
If you are an organized, motivated, and patient-focused professional who enjoys working in a team environment, with an opportunity for growth and advancement we would love to hear from you. Please submit your resume and include a cover letter detailing your experience and qualifications.

Job Type: Full-time

Pay: $45.00 - $55.00 per hour

Benefits: