Lead of Operations (Dental Office)

Confidential • Full-time • Redding, California, United States • $35 - $40 / hour • 3m ago

Job Title: Lead of Operations – Dental Office

Location: Redding, CA
Job Type: 32 hours per week

About Us:
We are a growing, patient-focused dental practice committed to delivering high-quality care in a welcoming and efficient environment. Our team values professionalism, collaboration, and continuous improvement—and we’re looking for a strong operational leader to help take our practice to the next level.

Position Overview:
The Lead of Operations is responsible for overseeing the day-to-day business functions of the dental office, ensuring smooth operations across clinical support, front office, and administrative workflows. This role requires a proactive leader who can manage people, optimize systems, and drive performance while maintaining an excellent patient experience.

Key Responsibilities:

Manage daily office operations, including scheduling, staffing, and workflow coordination
Supervise and support front office and administrative team members
Monitor KPIs (production, collections, case acceptance, patient flow) and implement improvements
Ensure compliance with healthcare regulations and office policies
Coordinate with clinical staff to optimize efficiency and patient care delivery
Handle patient concerns and ensure a high level of customer satisfaction
Oversee billing, insurance processes, and financial performance in collaboration with ownership
Lead hiring, onboarding, and ongoing team development
Implement and refine systems to improve operational effectiveness

Qualifications:

3+ years of experience in dental or healthcare office management (required)
Strong leadership and team management skills
Excellent organizational and problem-solving abilities
Experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
Knowledge of insurance billing and dental office workflows
Strong communication and interpersonal skills
Ability to multitask and adapt in a fast-paced environment

Preferred Qualifications:

Bachelor’s degree in business, healthcare administration, or related field
Experience scaling or improving operations in a growing practice

Compensation & Benefits:

Competitive salary based on experience
Health benefits
Paid time off and holidays
Opportunities for professional growth and leadership development

How to Apply:
Submit your resume and a brief cover letter outlining your experience and leadership approach. We’re excited to meet candidates who are ready to make a meaningful impact on our team and patient experience.

Join us and help shape an efficient, patient-centered dental practice where both team members and patients thrive.

Pay: $35.00 - $40.00 per hour

Benefits: