Operations Analyst

Smile Doctors • Full-time • Remote (United States) • 2d ago

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a position that makes you smile?
We’re seeking an Operations Analyst to join our growing team.
The Operations Analyst analyzes operational performance of clinics and provides insights to help clinic operators improve business results. This role also manages clinic bonus programs and streamlines related workflows to improve turnaround time and strengthen reporting and analytics.

How you’ll make us better:

Conduct operational analyses to generate insights and identify improvement opportunities within the clinics
Partner with Operations and Field leadership to interpret performance drivers and prioritize actions
Prepare, calculate, and analyze results for field incentive plans
Design and implement improved processes and procedures for incentive plans
Evaluate incentive plan effectiveness and quantify impact on overall business results
This role requires use of approved AI tools to perform assigned tasks more efficiently and effectively

Your special skills:

Strong oral and written communication skills
Ability to build relationships across multiple teams and translate operational data into strategic recommendations that drive efficiency and performance improvement

Prerequisites for success:

Bachelor’s degree in Finance, Accounting or a related field required
Three (3) years of experience in an analyst position in Finance Operations, Financial Planning & Analysis, or Strategy required; multi-site locations in the healthcare industry preferred
Advanced knowledge of Microsoft Excel
Intermediate knowledge of PowerPoint
Basic proficiency with Power BI or similar data analysis tools
Strong data analysis and modeling skills

We saved the best for last.
In exchange for the dynamic contribution you’ll bring to our team, we offer:

Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
3 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.