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Dental Insurance Coordinator (Orthodontic Office)

Sakowitz Smiles Orthodontics • Full-time • Winter Garden, Florida, United States • $22 - $30 / hour • 1m ago

Financial Coordinator (Insurance & Collections Focus)

Sakowitz Smiles Orthodontics – Orlando, FL (3 Locations)
Pay: $22–$30/hour

Quick question.

Do you like when things are clean, correct, and fully accounted for
or are you okay when things are “close enough”?

Because this role is for the first type.

Hi. I’m Dr. Scott Sakowitz.

I’ve built Sakowitz Smiles Orthodontics from one location to three, and we are continuing to grow.

We are not hiring because we are short staffed.

We are hiring because we want someone to take ownership of the financial systems that keep everything running smoothly behind the scenes.

Let’s be clear about something upfront

Dental insurance billing experience is required for this role.

You do not need orthodontic experience specifically, but you should already be comfortable working with insurance claims, follow-ups, and reimbursement processes.

You also need to:

Be detail oriented
Follow through consistently
Be comfortable handling numbers and systems
Communicate clearly and professionally in writing
Take ownership when something does not add up

Skills can be refined.

Ownership and accountability cannot.

What this role actually feels like

You are not the person giving financial presentations in the consultation room.

Our Treatment Coordinators handle that.

You are the person who makes sure everything that happens after that conversation is correct, complete, and followed through.

That means:

Contracts are accurate
Insurance is handled properly
Accounts are clean
Nothing slips through the cracks

A large part of this role is written and phone communication.

You will:

Correspond with patients and insurance companies by email and phone
Resolve issues and clarify financial details
Follow up on outstanding claims and balances

If you like closing loops and making sure things are fully handled, you will love this role.

What you will own

This is an ownership role, not a checklist role.

You will be responsible for:

Entering and maintaining accurate financial contracts
Managing and submitting insurance claims
Following up on insurance claims and advocating for proper reimbursement
Monitoring and reducing accounts receivable
Following up on delinquent balances for both patients and insurance
Identifying discrepancies and resolving them
Maintaining clean and accurate financial records
Communicating professionally with patients and insurance companies via email
Working with leadership on financial performance and KPIs

Who thrives here

People who like things to be correct
People who follow through until something is fully resolved
People who are organized and consistent
People who are comfortable with systems and numbers
People who communicate clearly in writing
People who do not ignore problems

Who this is not for

If you:

Prefer fast paced, constant patient interaction
Dislike detail oriented work
Let things sit instead of following up
Avoid dealing with insurance or collections

This will not be your place.

Experience

Required:

Dental insurance billing and claims experience (minimum 1 year)

Helpful:

Orthodontic experience
Accounts receivable or collections experience

We will train you on our systems, but you should already be comfortable navigating insurance workflows.

Compensation and Benefits

$22 to $30 per hour based on experience and capability
Full time consistent hours
401(k) with match
Paid time off and holidays
A team environment where people support each other

Logistics

Primarily based in Winter Garden
Training and occasional coverage in Lake Nona and Dr. Phillips
In person position

Final thought

If you like finishing what you start, keeping things organized, and making sure nothing falls through the cracks, this could be a great fit.

If you are just looking for something casual or temporary, there are better options out there.

If you want a role where your work directly impacts how well the practice runs, apply.

Pay: $22.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Paid time off

Application Question(s):

Tell me about a time you noticed something at work that was not working well. What did you do about it?
How do you feel about having direct conversations with people about money or payments? Give an example if you have one.
You notice a patient’s account has multiple small inconsistencies that don’t quite add up. What would you do?
Why does this role interest you specifically?

Work Location: In person