Orthodontic Treatment Coordinator

Gaynier Orthodontics • Full-time • El Paso, Texas, United States • 3m ago

High quality, upbeat, friendly orthodontic practice, seeking Orthodontic Treatment Coordinator who enjoys the world of orthodontics and making pretty smiles. Great group of co-workers and doctor. You will be joining a very experienced and talented team. Requires travel to two locations in El Paso. Working hours are Monday to Thursday, 7:30am to 5:00pm. Pay depends on skill and experience.

Description:

The Treatment Coordinator (TC) is our ambassador for guiding new patients through the initial exam into treatment. You are the first new friend our patients and/or their parents meet when they visit us for the first time. It will be your job to welcome families, explore their goals, communicate treatment solutions, assist with financial arrangements, and coordinate care.

The majority of this role is spent assuring that all of the administrative pieces necessary for patients to begin their orthodontic treatment are completed in a timely manner, and occasionally assisting other administrative team members as needed.

Qualifications:

Experience in the orthodontic setting, preferably as a Treatment Coordinator, is a MUST!
Comfortable reviewing treatment plans and financial options with the patient/parents
Knowledge of orthodontic procedures and equipment
Texas Registered Dental Assistant certificate is a plus
Bilingual
Self-motivated, self-starter
Completed high school diploma or equivalent
Functional computer skills
Reliable, committed to arriving on time daily
Excellent communication skills, especially with children and adolescents
Ability to work effectively as part of a collaborative team
Looking for long term opportunity. A desire to advance your career and grow with our Orthodontic practice.

Responsibilities:

In this essential position, much of your time is spent educating and starting new patients into our practice, providing exceptional customer service, presenting and explaining treatment plans, and answering any questions that may arise.

Responsibilities include, but are not limited to:

Taking new patient phone calls; welcoming new patients before their initial exam
Records and explaining treatment logistics and goals during initial exam
Responsible for overseeing patient financial agreements
Discusses fees, finances, and payment options with patients
Following up with new patients after initial exam
Verifying insurance coverage for patient treatment plans
Answering phones
Scanning and loading patient forms into record
Assisting in direct patient care

Benefits:

Consistent hours
Paid Vacation
Paid Holidays
Company Paid Uniforms
No late nights or weekends
Bonus

If you are interested in being considered for this position, please submit a resume!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or skills associated with the role.

Job Type: Full-time

Schedule: