Office Manager

Bonkowski Dental • Full-time • Westfield, Massachusetts, United States • $26 - $31 / hour • 1d ago

Bonkowski Dental is a thriving, patient-centered dental practice in Westfield, MA seeking an experienced and motivated Office Manager to lead our front office operations. You'll be the backbone of our practice — ensuring seamless day-to-day operations, an outstanding patient experience, and a high-performing administrative team. BEST PART IS WE ARE NOT A DSO!

You will oversee all front-office operations including scheduling, patient check-in/check-out, and phone management. Manage billing, insurance verification, treatment plan presentation, and collections. Lead, train, and support the administrative team to hit production and collections goals. Monitor key performance indicators and report on practice performance to providers. Maintain HIPAA compliance and ensure a welcoming, professional patient environment. Coordinate with clinical team on scheduling, treatment plans, and recall systems. What we're looking for: 2+ years of dental office management or senior front desk experience. Familiarity with dental practice management software (Oryx, Dentrix, Eaglesoft, or similar). Strong knowledge of dental insurance, billing, and CDT coding. Exceptional communication and leadership skills. Detail-oriented, organized, and comfortable with a fast-paced environment.

2 years experience required. Competitive wage. Schedule Monday-Friday.

Pay: $26.10 - $31.43 per hour

Benefits: